Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Alejandro Pino Miranda

Hallandale Beach

Summary

Dynamic and dedicated professional with extensive experience in customer service and complaint resolution. Known for building strong customer relationships and maintaining composure in high-pressure situations. Bilingual in Spanish and English, I leverage my empathy and integrity to create a welcoming atmosphere and ensuring customer satisfaction.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cashier

Winn Dixie Supermarket
10.2024 - Current
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

Education

High School Diploma -

South Broward High School
Hollywood, FL

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Customer complaint resolution
  • Spanish fluency
  • English fluency

Certification

  • Certified in Entrepreneurship and Small Business (Certiport)
  • Certified in Information Technology Specialist (Certiport)

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier

Winn Dixie Supermarket
10.2024 - Current

High School Diploma -

South Broward High School