EMERIO RAMOS JR
Waialua,HI
Summary
Dynamic and customer-focused professional with experience at Malama Market, excelling in product facing and merchandise stocking. Proven ability to enhance customer satisfaction through prompt service and effective teamwork. Skilled in unloading deliveries and maintaining inventory accuracy, contributing to a positive shopping experience.
Personable Grocery Clerk offering 5 years of experience in front-end and backroom store activities. Demonstrated skill with Forklift, scan gun, and computer operations, relating to stocking, loading and receiving products and deliveries. Committed to learning new roles and processes to support various departments and service initiatives.
Overview
9
9
years of professional experience
Work History
Grocery Clerk
Malama Market
07.2021 - Current
- Retrieved items for customers and verified prices.
- Pleasantly greeted customers and provided prompt and courteous service.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Cashier
McDonald's
12.2020 - 07.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
Restaurant Busser
Haleiwa Joes
02.2018 - 08.2020
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Classroom Cleaner
Waialua High & Intermediate School
09.2017 - 05.2018
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Education
High School Diploma -
Waialua High & Intermediate School
67-160 Farrington Hwy, Waialua, HI 9679105.2018
Skills
- Product facing
- Merchandise stocking
- Unloading packages
- Replenishing stock
- Customer Service-oriented
- Unloading deliveries
- Customer service
- Stocking shelves
- Assisting customers
- Placing orders
- Team contribution
- Inspecting merchandise
Languages
English
Native or Bilingual
Interests
- Gym Workouts
- Music
- Graphic Design
- Drawing and Painting
- Video Gaming
- Digital Art and Animation
Timeline
Grocery Clerk
Malama Market
07.2021 - Current
Cashier
McDonald's
12.2020 - 07.2021
Restaurant Busser
Haleiwa Joes
02.2018 - 08.2020
Classroom Cleaner
Waialua High & Intermediate School
09.2017 - 05.2018
High School Diploma -
Waialua High & Intermediate School