Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emerita Barraza

Crescent City,CA

Summary

Im a driven and compassionate professional hardworking person with extensive experience in patient care and efficiency, notably at Curry Health Network. Excelled in optimizing scheduling processes and enhancing patient satisfaction through effective communication and diligent organization. Ive demonstrated proficiency in insurance verification and a commitment to delivering exceptional customer service to healthcare excellence.

Offering solid foundation in organizational skills and ability to thrive in fast-paced environment. I deliver strong understanding of time management principles and adept at using scheduling software. Ready to use and develop communication and problem-solving skills in desired position or role. Im

highly skilled in managing complex schedules and coordinating multiple tasks within fast-paced environment. I also demonstrates strong organizational abilities and effective communication skills. Looking to transition into new field and leverage these strengths to drive operational efficiency and success.

Im a diligent hardworker with solid background in centralized scheduling,successfully coordinate complex schedules and adjust resource allocation to enhance operational efficiency. Demonstrate daily expertise in time management and effective communication.

Im a resourceful Central Scheduler with proven track record of success in client-focused services. Empathetic and committed to managing flow of patient care by taking medical histories and answering calls. High-performing with sharp eye for reliable schedules, documentation and communication.

Overview

15
15
years of professional experience

Work History

Central Scheduler

Curry Health Network
06.2019 - Current
  • Maintained accurate patient records, ensuring smooth transitions between appointments and healthcare providers.
  • Optimized scheduling efficiency by managing and coordinating appointments for multiple departments.
  • Managed high call volumes effectively through prioritization; triaging calls based on urgency and patient needs.
  • Utilized advanced software tools to manage schedules accurately, efficiently adapting to changes as they occurred throughout the day.
  • Provided excellent customer service during high-volume periods, remaining calm under pressure while maintaining accurate schedule coordination.
  • Reduced patient wait times with accurate and timely appointment scheduling.
  • Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.

Caregiver

Addie Meedom House
08.2018 - 06.2019
  • Assisted clients with activities of daily living, promoting independence and quality of life.


  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.


  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Recorded status and duties completed in logbooks for management.

CAREGIVER

Ocean Park Memory Care
06.2012 - 03.2017
  • Assisted clients with activities of daily living, promoting independence and quality of life..
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Monitored clients' overall health and well-being and noted significant changes.

Housekeeper

Best Western Hotel
06.2010 - 08.2011


  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.


  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.


  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.

Education

High School Diploma -

DEL NORTE HIGH SCHOOL
Crescent City, CA
06-2012

Skills

  • Deadline oriented-if i get a task that needs to be done i always try to get it done quickly and effective and efficient timely manner to meet my jobs needs and my own expectations as well
  • Respectful and compassionate-very respectful to my peers and patients and listen well to other peoples concerns and needs ,get along great with workstaff
  • Dependable and responsible and reliable,
  • Patient care, make sure we meet patients wants and needs in the best health care professional ways to help make there appointment transitions easy when they come to office appts or upcoming ones
  • Multitasking and organization, can do more than one task, get it done efficiently and in a deadline or timely manner to the best of my ablities
  • Strong ethics, such as dedicated attitude towards work,characterized by consistent hard work,reliability,taking responsibility, meeting deadlines,and being productive,showing initiative,essentially demonstrating high level of commitment to completing tasks to the best of my abilities Going above and beyond expectations if can do so
  • Insurance verification, know how to verify insurances with the tool given to complete tasks
  • Hospitality background,making patients feel seen and heared to accomplish the best customer care services
  • Customer service-focused-prioritizing patients overall care needs and actively listening to there feedback to understand there preferences, consistently deliver value through our job to provide the best care to our patients and build loyalty and relationships with them for the upmost efficient care
  • Verbal and written communication skills-i am able to convey ideas and information clearly to my work peers and patients clearly and efficiently for a means of understanding on both ends for my coworkers and patients to understand

Languages

Spanish
Native or Bilingual

Timeline

Central Scheduler

Curry Health Network
06.2019 - Current

Caregiver

Addie Meedom House
08.2018 - 06.2019

CAREGIVER

Ocean Park Memory Care
06.2012 - 03.2017

Housekeeper

Best Western Hotel
06.2010 - 08.2011

High School Diploma -

DEL NORTE HIGH SCHOOL

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Emerita Barraza