Emerita Padilla
Hayward,CA
Summary
Proven multitasker and exceptional communicator, excelled at Texas Roadhouse by enhancing guest experiences and maintaining high standards of cleanliness, showcasing strong work ethic and guest engagement skills. Achieved swift resolution of customer concerns, contributing to a positive dining atmosphere. Expert in cash handling and efficient in high-volume dining environments, consistently deliver superior service and operational excellence.
Overview
5
5
years of professional experience
Work History
Server / Bar Back
Texas Roadhouse
02.2021 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Checked guests' identification before serving alcoholic beverages.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Delivered food to customers at bar and tables.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
Server
Olive Garden
07.2019 - 02.2021
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Associate of Arts - Associates Degree
Chabot College
Hayward, CA 01.2022 - 1 2024
High School Diploma -
Hayward High
Hayward, CA06.2016
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- High-volume dining
- Reliability
- Multitasking Abilities
Timeline
Associate of Arts - Associates Degree
Chabot College
01.2022 - 1 2024
Server / Bar Back
Texas Roadhouse
02.2021 - 08.2024
Server
Olive Garden
07.2019 - 02.2021
High School Diploma -
Hayward High
Similar Profiles
Jericho VillegasJericho Villegas
Food Server/Bartender at Texas Roadhouse Lemall/Texas Roadhouse Sidra RiyadhFood Server/Bartender at Texas Roadhouse Lemall/Texas Roadhouse Sidra Riyadh
Makayla McQueenMakayla McQueen
Host at Texas RoadhouseHost at Texas Roadhouse
Abigail GalatroAbigail Galatro
Bartender/Server at Texas RoadhouseBartender/Server at Texas Roadhouse
Destiny SierraDestiny Sierra
Host at Texas Roadhouse RestaurantHost at Texas Roadhouse Restaurant
Sonia OrtizSonia Ortiz
Front Desk Receptionist at City Sports ClubFront Desk Receptionist at City Sports Club