Summary
Overview
Work History
Education
Skills
Timeline
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EMERSON BARONI

College Station,TX

Summary

I was an industrious and enthusiastic manager proven to consistently meet productivity goals and business and customer service objectives. I worked skillfully and efficiently with all employees to enhance performance and improve day-to-day processes. I was very diplomatic in resolving customer issues to maximize satisfaction and meet targeted service level. I organized and was a dependable candidate and successful at managing multiple priorities with a positive attitude. I always had a willingness to take on added responsibilities to meet team goals. I strived for customer satisfaction and made sure everyone coming into any establishment i worked at left with a smile!

Overview

5
5
years of professional experience

Work History

Popcorn Maker

Popbelly's Popcorn
05.2023 - 08.2023
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.

Manager

McAllister's Deli
08.2020 - 03.2022
  • Accomplished multiple tasks within established timeframes
  • Onboarded new employees with training and new hire documentation
  • Cross-trained existing employees to maximize team agility and performance
  • Maximized performance by monitoring daily activities and mentoring team members
  • Evaluated employees' strengths and assigned tasks based upon experience and training
  • Developed and maintained relationships with customers and suppliers through account development
  • Delivered feedback to decision-makers regarding employee performance and training needs
  • Applied customer feedback to develop process improvements and support long-term business needs
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement
  • Conducted monthly inventories of raw materials and components on work floor
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

Lifeguard

Schlitterbahn Waterpark New Braunfels
05.2018 - 08.2019
  • Monitored safety of guests in and around swimming pool
  • Learned and maintained proficiency in first responder skills such as First Aid and
  • CPR to offer individuals in distress optimal support
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly
  • Attentively monitored swimmers to identify distress
  • Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents
  • Entered water immediately to pull struggling swimmers to safety
  • Saved distressed persons using rescue techniques and equipment
  • Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment
  • Used CPR skills to assist rescued individuals until arrival of emergency services.

Education

High School Diploma -

New Braunfels High School
New Braunfels, TX
03.2022

Skills

  • Scheduling and Coordinating
  • Staff Management
  • Financial Statements
  • Quality Standards
  • Food and Beverage Management
  • Strategic Planning
  • Customer Service
  • Greet Guests
  • Managing Cash Register
  • Managing Employee Relations
  • Employee Coaching and Motivation
  • Health and Safety Regulations

Timeline

Popcorn Maker

Popbelly's Popcorn
05.2023 - 08.2023

Manager

McAllister's Deli
08.2020 - 03.2022

Lifeguard

Schlitterbahn Waterpark New Braunfels
05.2018 - 08.2019

High School Diploma -

New Braunfels High School

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EMERSON BARONI