Kyle Manak
Seguin,TX
Summary
Accomplished manager with expertise in employee training and merchandising strategies at HEB Grocery Store. Successfully enhanced sales through innovative promotional strategies, ensuring optimal inventory levels. Skilled in scheduling coordination and store maintenance, fostering a productive work environment.
Experienced with store operations, inventory control, and customer service. Utilizes leadership skills to motivate staff and drive store success. Knowledge of compliance standards and effective merchandising strategies.
Results-driven retail professional with strong foundation in managing drug store department's. Skilled in optimizing store operations and fostering high-performance teams. Committed to maintaining high standards and achieving business goals through collaborative efforts and adaptability.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Drugstore Manager
HEB Grocery Store
New Braunfels, TX
10.2005 - Current
- Managed daily operations to ensure optimal inventory levels and product availability.
- Trained staff on customer service best practices and store policies.
- Implemented promotional strategies to enhance sales and customer engagement.
- Coordinated staff scheduling and performance evaluations, promoting a culture of accountability and teamwork.
- Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
- Managed staff scheduling for optimal coverage during peak hours, resulting in improved customer service levels.
- Increased customer satisfaction by implementing efficient store management practices and maintaining a clean, organized environment.
- Collaborated with other drugstore managers to share best practices and discuss strategies for overcoming common challenges.
- Supervised daily store activities including merchandising updates, employee breaks, and opening/closing routines.
- Analyzed sales data regularly to identify underperforming products or categories requiring attention from the buying team or promotional support instore.
- Cultivated strong vendor relationships to secure advantageous pricing and delivery terms on merchandise orders.
- Applied problem-solving skills to address various operational, staffing, and customer-related challenges that arose during daily operations.
- Conducted regular performance evaluations for staff members, providing constructive feedback and identifying opportunities for growth.
- Recruited trained, and mentored new employees to ensure a knowledgeable and motivated workforce.
- Established a positive work environment through effective communication, strong leadership skills, and recognizing employee achievements.
- Developed strong relationships with customers by addressing concerns promptly and providing exceptional service consistently.
- Enhanced customer loyalty with personalized service and informed product recommendations.
- Boosted sales through effective inventory management, strategic product placement, and targeted promotions.
Education
High School Diploma -
Crockett High School
Austin, TXCriminal Justice
Austin Community College
Austin, Texas, TXSkills
Employee training
Merchandising strategies
Scheduling coordinating
Product ordering
Training and mentoring
Team building
Operations management
Staff management
Staff training
Employee management
Inventory control
Customer service
Problem-solving
Attention to detail
Time management
Multitasking
Timeline
Drugstore Manager
HEB Grocery Store
10.2005 - Current
High School Diploma -
Crockett High School
Criminal Justice
Austin Community College