Emerson Gagnon

• Assisted customers with inquiries, providing accurate information and support.
• Resolved customer issues effectively, ensuring satisfaction and loyalty.
• Maintained detailed records of customer interactions for tracking and analysis.
• Educated clients on services and procedures to enhance understanding and compliance.
• Collaborated with team members to streamline operations and improve service delivery.
• Adapted quickly to changing situations, demonstrating flexibility in high-pressure environments.
• Provided daily care for animals, ensuring proper feeding and health monitoring.
• Assisted in maintaining clean and safe animal habitats, utilizing appropriate cleaning protocols.
• Documented animal behaviors and health changes in logs for accurate record-keeping.
• Collaborated with team members to execute enrichment activities that promoted animal well-being.
• Followed safety guidelines and procedures to ensure a secure environment for animals and staff.
• Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
• Monitored animal behavior to detect any signs of distress, illness, or injury, taking appropriate action when necessary.

-Cared for horses daily including barn work, cleaning stalls, turning in and out mares, colts, fillies, yearlings, geldings, and stallions.

-Grooming and feeding

-Barn cleaning including sweeping

-Haying

-Outside pasture work

-Cleaning and filling waters

-Basic barn hand work

-Turn in/turn out of mares and geldings

-Feeding, stall cleaning, pasture care

-Grooming and tacking

-Riding experience