Emerson Kloos
Salem,OH
Summary
Dynamic and detail-oriented professional with experience at Branch Street Coffee Roasters, excelling in customer service and coffee expertise. A team player with strong time management and problem-solving skills, I effectively enhanced brand visibility through social media campaigns while maintaining high standards of cleanliness and organization.
Overview
4
4
years of professional experience
Work History
Barista
Branch Street Coffee Roasters
Boardman, OH
09.2025 - Current
- Prepared high-quality coffee beverages following established recipes and standards.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated espresso machines and brewing equipment with precision and care.
- Assisted in executing targeted social media campaigns to increase brand visibility and follower growth.
Meat Department Clerk
Rulli Bros
Boardman, OH
09.2024 - 10.2025
- Assisted customers in selecting quality meat products based on preferences and dietary needs.
- Maintained cleanliness and sanitation standards in the meat department to ensure food safety compliance.
- Operated slicing, packaging, and wrapping equipment for various meat products efficiently.
- Stocked and organized meat displays to enhance product visibility and accessibility for customers.
General Laborer
Albco Foundry
Lisbon, OH
05.2022 - 08.2024
- Operated machinery for metal casting processes, ensuring compliance with safety standards.
- Assisted in production line setup and maintenance to optimize workflow efficiency.
- Conducted quality inspections on finished products to maintain high standards of craftsmanship.
- Collaborated with team members to troubleshoot equipment malfunctions, minimizing downtime.
Education
Master of Science - Marketing Management And Research
Kent State University
Kent, Ohio, OH05.2030
High School Diploma -
South Range Highschool
Canfield, OH05.2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Active listener
- Coffee expertise
- Cash handling
Accomplishments
- Increased customer engagement using social media to help engage customers
- Improved and made menu items based on current trends
Languages
German
Full Professional
Spanish
Limited Working
Timeline
Barista
Branch Street Coffee Roasters
09.2025 - Current
Meat Department Clerk
Rulli Bros
09.2024 - 10.2025
General Laborer
Albco Foundry
05.2022 - 08.2024
Master of Science - Marketing Management And Research
Kent State University
High School Diploma -
South Range Highschool