Emerson Knoll
New London,CT
Summary
Psychology and Human Development student at Connecticut College. Worked in customer service as well as food service.
Overview
3
3
years of professional experience
Work History
Green Hills Grille Hostess
Green Hills Grille LLC
04.2022 - 08.2024
- Answered customer questions regarding our restaurant hours and reservations.
- Greeted customers and made them feel at home, as well as leaded customer to anticipated seating.
- Executed multiple responsibilities that ensured the restaurant ran smoothly, like seating servers in aj specific rotational system.
- Took reservations and to-go orders, as well as answered questions about menu items and allergies.
Ice Cream Server
Jeni's Ice Cream
06.2023 - 08.2023
- Greeted customers and directed foot traffic in a small space.
- Was knowledgeable of original ice cream flavors and toppings.
- Maintained a clean ice cream bar and counter space, promoting a clean environment for customers.
- Managed long lines of customers and ensured health standards were being met.
- Handled cash transactions efficiently and correctly.
Food Runner
Greenhouse Bar Food Co.
10.2021 - 04.2022
- Handled customer situations with grace and efficiency.
- Collaborated with the kitchen staff to ensure correctness of food orders and placement.
Education
Bachelor of Science - Psychology And Human Development
Connecticut College
New London, CT05.2028
High School Diploma -
Hume-Fogg Academic High School
Nashville, TN05.2024
Skills
Customer Service
Patience and Etiquette
Timeline
Ice Cream Server
Jeni's Ice Cream
06.2023 - 08.2023
Green Hills Grille Hostess
Green Hills Grille LLC
04.2022 - 08.2024
Food Runner
Greenhouse Bar Food Co.
10.2021 - 04.2022
Bachelor of Science - Psychology And Human Development
Connecticut College
High School Diploma -
Hume-Fogg Academic High School