Emerson McAlister
Chicago,IL
Summary
An actor/singer with a deep appreciation for excellent customer service. While I am particularly good with children, I love making sure that every customer, no matter the age, has the best experience possible. My expertise is vast, including, education, retail, administrative positions, admissions, food service, and makeup/skincare/fragrance professional.
Overview
7
7
years of professional experience
Work History
Sales Associate/Performer
CAMP
Chicago
10.2025 - 04.2026
- Help with sales of toys and promotions.
- Assisting with family friendly crafts.
- Connecting with children and families to make the best experience possible.
- Memorizing and performing scripts for themed experiences.
- Giving the best customer experience.
Sales Associate
Bath and Body Works
San Mateo
05.2024 - 01.2025
- Stocked the floor and storage rooms.
- Recommended products to customers.
- Memorized extensive product knowledge.
- Gave product demos.
Sales Associate
Sephora
San Mateo
08.2023 - 01.2025
- Performed shade matching.
- Recommended skincare, fragrance, hair, and makeup products.
- Had extensive product knowledge of the dozens of brands in-store.
- Provided excellent customer service while receiving commission.
Community Engagement Manager/Onboarding Assistant
Opera Parallèle
San Francisco
10.2023 - 05.2024
- Helped organize community events.
- Organized educational and entertaining talk-backs that were related to our opera's theme.
- Assisted with HR tasks, like onboarding.
Sales Associate
Build a Bear
San Francisco
01.2023 - 06.2023
- Worked cashier (POS system).
- Greeted customers and provided the best experience.
- Worked on commission.
- Gave excellent and engaging customer service to children and families for unforgettable experiences.
Sales Associate
Madewell
San Francisco
11.2022 - 05.2023
- Worked cashier (POS system).
- Sold on floor for commission. Frequently was our highest seller, pushing expensive products.
- Refreshed and restored the floor.
Lead Administrative Assistant
San Francisco Conservatory of Music
San Francisco, CA
08.2020 - 08.2022
- Answered a high volume of calls and emails on a daily basis.
- Lead campus tours for prospective students and families.
- Was one of the first faces that prospective students met.
- Flew out to different college fairs to represent the school.
- Analyzed and uploaded important, student documentation.
- Held to the highest standard of confidentiality.
Server
The Church Brew Works
Pittsburgh
08.2019 - 03.2020
- Served the full restaurant side.
- Served alcohol, checked IDs.
Education
Master’s of Music - Voice
San Francisco Conservatory of Music
San Francisco, CA05-2022
Bachelor’s of Fine Arts - Voice
Carnegie Mellon University
Pittsburgh, PA05-2020
Skills
- Excellent with kids
- Customer Service
- Creative
- Patience
- Driven
- Communicative
- Conflict Resolution
- Collaborative
- Organized
- Adaptable
- Emotional Intelligence
- Active Listening
LANGUAGES
English- Native Speaker
French- Conversational
German- Conversational
Timeline
Sales Associate/Performer
CAMP
10.2025 - 04.2026
Sales Associate
Bath and Body Works
05.2024 - 01.2025
Community Engagement Manager/Onboarding Assistant
Opera Parallèle
10.2023 - 05.2024
Sales Associate
Sephora
08.2023 - 01.2025
Sales Associate
Build a Bear
01.2023 - 06.2023
Sales Associate
Madewell
11.2022 - 05.2023
Lead Administrative Assistant
San Francisco Conservatory of Music
08.2020 - 08.2022
Server
The Church Brew Works
08.2019 - 03.2020
Bachelor’s of Fine Arts - Voice
Carnegie Mellon University
Master’s of Music - Voice
San Francisco Conservatory of Music