Emerson Metzler
Lowville,NY
Summary
Dynamic business owner and former pharmacist with a proven track record in operations management at Jeb's Restaurant. Expert in enhancing customer relations and optimizing supply chains, while demonstrating attention to detail. Successfully led staff training initiatives, driving profitability and service excellence.
Overview
13
13
years of professional experience
Work History
Business Owner/General Manager
Jeb's Restaurant
07.2015 - Current
- Developed and implemented operational procedures to enhance efficiency and service quality.
- Managed inventory control systems to optimize supply chain processes and reduce waste.
- Led staff training programs to improve customer service and operational performance.
- Analyzed financial reports to identify trends and drive profitability initiatives.
- Established strong customer relationships through excellent communication and attentive service.
Pharmacist
Medicine Shoppe
06.2020 - 05.2021
- Dispensed medications accurately and efficiently, ensuring patient safety and adherence to regulations.
- Reviewed and verified prescriptions, identifying potential drug interactions and contraindications.
- Provided medication counseling to patients, enhancing understanding of proper usage and side effects.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Pharmacist
Riteaid Pharmacy
09.2012 - 07.2015
- Ensured adherence to state and federal laws governing pharmacy operations, maintaining high standards of practice.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Increased immunization rates in the community by administering vaccinations during flu season.
Education
Immunization Certification - Pharmacy -Immunization
Kinney Drugs
Gouverneur, NY01-2010
Bachelor of Science - Pharmacy
Albany College Of Pharmacy
Albany, NY05-1995
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Operations management
- Staff management
Timeline
Pharmacist
Medicine Shoppe
06.2020 - 05.2021
Business Owner/General Manager
Jeb's Restaurant
07.2015 - Current
Pharmacist
Riteaid Pharmacy
09.2012 - 07.2015
Immunization Certification - Pharmacy -Immunization
Kinney Drugs
Bachelor of Science - Pharmacy
Albany College Of Pharmacy