Emerson Priest
Indianapolis,IN
Summary
Eager and always willing to assist colleagues with job tasks. Accustomed to multitasking and meeting high demands in a short time. Considered hard working and reliable, with a great desire to learn and grow. Great communication and upselling techniques acquired from serving experience and negotiation and compromise from children, demonstrating a strong work ethic and commitment to excellence. Achieved significant trust and satisfaction levels among clients and guests alike.
Overview
3
3
years of professional experience
Work History
Childcare Provider
Michael Lofton
2024.04 - Current
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs, as well as completed other household duties such as laundry and deep cleaning.
- Developed age-appropriate activities and crafts to engage children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
Server
317 BBQ
2022.02 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Host
Half Liter
2021.04 - 2023.04
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Created a professional, and positive for guests when they entered the restaurant.
- Effectively learned learned and managed a POS system.
Bakery Worker
Vanilla Bean Bakery- Indianapolis
2021.01 - 2022.01
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Demonstrated versatility within the role by performing various tasks such as decorating cakes, preparing doughs, mixing batters, and baking pastries as required for business needs.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
Education
Bachelor of Arts - Advertising
Indiana University
Bloomington, Indiana 05.2027
Skills
Strong work ethic
Team Leadership
Reliable and Responsible
Service prioritization
Guest Engagement
Exceptional customer service
Food Running
Tableside Etiquette
Adaptable and Flexible
High Energy and Stamina
Transactions and Cash Handling
Upselling
Additional Information
Journalist for the Indiana Daily Student during the academic year.
Timeline
Childcare Provider
Michael Lofton
2024.04 - Current
Server
317 BBQ
2022.02 - Current
Host
Half Liter
2021.04 - 2023.04
Bakery Worker
Vanilla Bean Bakery- Indianapolis
2021.01 - 2022.01
Bachelor of Arts - Advertising
Indiana University
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