Emerson Willard
Animal Family Veterinary Care Center
Davenport
2
years of professional experience
Early-career veterinary professional with hands-on experience in animal restraint, sample collection, and diagnostic imaging support. Strong in client communication, customer service, and medical record accuracy. Committed to promoting preventive care and delivering compassionate patient support.
Work History
Veterinary Assistant
1 Year 2 Months- Restrained animals safely during examinations, treatments, and procedures
- Educated clients on discharge instructions, medications, and home care
- Sanitized kennels, equipment, and workspaces to maintain infection control
- Positioned animals for diagnostic imaging, including radiographs and scans.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accurate medical records by documenting all relevant information for each patient visit.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Reduced patient stress with calming techniques during exams and procedures, creating a positive experience.
- Assisted with euthanasia procedures in a humane and compassionate manner to minimize suffering.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
Doggy Daycare and Boarding Attendent
1 Year- Fed, watered, medicated, and walked animals according to individual care instructions.
- Supported team members with laundry, dishwashing, and general facility upkeep.
- Kept facilities clean, neat, and organized to maintain a professional, fresh appearance.
- Collaborated with team members to improve overall service quality and guest experience.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Monitored dog behavior closely during playtime sessions, intervening as needed to maintain order and safety.
Education
High School Diploma
Vet Tech Certification - Veterinarian Medicine
Skills
Animal handling
Sample collection
Euthanasia support
Laboratory procedures
Infection control
Veterinary terminology
Client education
Client communication
Reception duties
Customer service
Animal handling techniques
Timeline
Veterinary Assistant
Animal Family Veterinary Care Center
08.2025 - CurrentRead More
Doggy Daycare and Boarding Attendent
Animal Family Veterinary Care Center
08.2024 - 08.2025Read More
Penn Foster College
Vet Tech Certification from Veterinarian Medicine
Read More
Iowa Virtual Acadamy
High School Diploma
Read More