Emersyn Jefferis
The Towne House
Cambridge,OH
1
Certification
3
years of professional experience
Driven and detail-oriented student with a background in fast-paced learning environments. Known for efficient problem-solving and strong client advocacy. Committed to enhancing quality of life and gaining experience in the field of Social Work.
Work History
Server
5 Months- Delivered exceptional customer service in a fast-paced dining environment.
- Resolved customer inquiries and complaints promptly to enhance the dining experience.
- Demonstrated strong multitasking skills.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Sales Clerk
2 Years 11 Months- Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Demonstrated strong communication skills while interacting with diverse clients, building rapport that facilitated successful transactions.
- Adapted quickly.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
No Degree - Social Work
- Dean's List Fall and Spring Semester 2025-2026
- Zanesville Sertoma Club Memorial Scholarship Recipient
- Relevant Coursework: Introduction to Social Work
- Relevant Coursework: Psychology Lifespan & Abnormal Psychology
- Relevant Coursework: Interviewing & Group Dynamics
- Professional Development: Camp Cope (6 week grief support program)
- Professional Development: Aging sensitivity training
High School Diploma
- Cum Laude graduate
- Scholar athlete
- Honors diploma
- Agnew Foundation Scholarship Recipient
- Appalachian Scholarship Recipient
- Roberta Douglas Scholarship Recipient
- Mary Moore Scholarship Recipient
- Catfish Challenge Scholarship Recipient
- Completed AP course in Psychology
- Completed AP course in Sociology
Skills
Engagement
Client support
Time efficiency
Work under pressure
Relationship management
Empathetic building
Strong work ethic
Cooperation
Risk assessment
Confidentiality
Certification
- Camp Cope Grief and Loss Facilitation - 2026
- Age Sensitivity Training - 2025
Timeline
Server
Central Station Steak & Ale
03.2026 - CurrentRead More
Sales Clerk
The Towne House
09.2023 - CurrentRead More
Zane State College
No Degree from Social Work
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Cambridge High School
High School Diploma
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