Emersyn Olson
Reedsville ,WI
Summary
I am a dedicated and compassionate professional with 5 years of caregiving experience and 1 year of leadership in supervision and staff scheduling too. I provide exceptional care while building positive relationships with clients, families, and team members. I thrive in fast-paced environments by staying organized, solving problems, and adapting to changing priorities. I bring strong communication, leadership, and customer service skills, along with a dependable work ethic and commitment to delivering high-quality service and support.
Overview
1
1
Certification
5
5
years of professional experience
Work History
CNA
Brillion West Haven
Brillion
06.2021 - 08.2026
- Provided compassionate, high-quality care and assistance with activities of daily living (ADLs) for residents with diverse physical and cognitive needs.
- Monitored residents' health, documented care, and communicated changes to families and healthcare professional teams from outside the facility.
- Assisted with medication administration, meal assistance, mobility support, housekeeping, and companionship.
- Built trusting relationships with residents while maintaining dignity, safety, and independence.
- Supervised caregivers by providing guidance, answering questions, and ensuring quality standards were met.
- Served as an on-call supervisor for 1 year, responding to staffing issues, emergencies, and client concerns outside of regular business hours.
- Coordinated and maintained caregiver schedules, arranging shift coverage and managing last-minute call-offs.
- Communicated with residents, families, and staff to ensure continuity of care and timely resolution of concerns.
- Trained and supported new caregivers on company policies, procedures, and resident care expectations
Waitress
Outpost Pub & Provisions
Sherwood, WI
06.2023 - Current
- Delivered friendly, efficient customer service in a fast-paced dining environment.
- Took food and beverage orders accurately and ensured timely service.
- Recommended menu items, daily specials, and beverages to enhance the guest experience.
- Served food and alcoholic beverages while following responsible alcohol service guidelines.
- Handled cash, credit card, and POS transactions accurately.
- Resolved customer concerns professionally to ensure guest satisfaction.
- Maintained cleanliness and organization of dining areas, tables, and service stations.
- Collaborated with kitchen and bar staff to ensure accurate and timely order delivery.
- Managed multiple tables simultaneously while maintaining attention to detail.
- Assisted with opening and closing duties, including stocking, cleaning, and preparing the restaurant for service.
Education
High School Diploma -
Brillion High School
Brillion, WI05.2021
No Degree - Nursing
Wisconsin Lutheran College
Wauwatosa, WINo Degree - Surgical Technologist
Northeast Wisconsin Technical College
Green Bay, WISkills
- Compassionate patient care
- Organized team leadership
- Effective time management
- Strong communication
- Efficient multitasking
- Respectable
- Dependable decision making
- Responsible conflict resolution
- Empathetic
- Motivating work ethic
- Critical thinking
- Adaptable
- Active listening
- Strong interpersonal skills
Certification
CNA - Certified Nurse Assistant
CPR
Timeline
Waitress
Outpost Pub & Provisions
06.2023 - Current
CNA
Brillion West Haven
06.2021 - 08.2026
High School Diploma -
Brillion High School
No Degree - Nursing
Wisconsin Lutheran College
No Degree - Surgical Technologist
Northeast Wisconsin Technical College