Adaptable team player known for strong customer service and communication skills. Proven ability to thrive in busy environments while maintaining attention to detail and quality. Aiming to contribute to a team dedicated to providing outstanding service.
Overview
3
3
years of professional experience
Work History
Ginna's Cafe Employee
Scheels
Sioux Falls, South Dakota
06.2024 - 08.2025
Prepared coffee and beverages adhering to standard recipes and customer preferences.
Maintained cleanliness of cafe, ensuring tables, counters, and equipment met high standards.
Collaborated with team members to optimize service efficiency during peak hours.
Assisted customers with menu selections and responded to product-related inquiries.
Operated cash register, accurately processing transactions and handling cash.
Restocked supplies and ingredients to ensure seamless cafe operations throughout shifts.
Prepared sandwiches, salads, and other meals following established recipes.
Anticipated guest needs, providing exceptional customer service before requests were made.
Barista
Scooters Coffeehouse
Sioux Falls, South Dakota
10.2022 - 08.2025
Delivered high-quality beverages to customers efficiently and accurately.
Maintained cleanliness and organization of coffee bar area to enhance customer experience.
Operated espresso machines according to safety standards for optimal performance.
Trained new baristas on beverage preparation techniques to ensure consistency.
Engaged with customers to provide outstanding service and build rapport.
Handled cash transactions accurately during peak shifts, ensuring smooth operations.
Greeted customers and processed orders for coffee drinks, food items, and beverages.
Responded to customer inquiries promptly and professionally to enhance service quality.
Education
Bachelor of Science - in Nursing, With a Minor in Psychology
University of North Dakota
Grand Forks, ND
05-2029
Skills
Team collaboration
Effective communication
Customer service
Time management
Working in a fast-paced environment efficiently
Cash handling proficiency
Order management
Accomplishments
Honors Program at UND
References
References available upon request.
Timeline
Ginna's Cafe Employee
Scheels
06.2024 - 08.2025
Barista
Scooters Coffeehouse
10.2022 - 08.2025
Bachelor of Science - in Nursing, With a Minor in Psychology