Emery Gallegos
Albuquerque,NM
Summary
Dynamic professional with extensive experience in designing, implementing, and managing secure IT infrastructures. Proven track record in developing comprehensive security plans, executing effective risk mitigation strategies, and ensuring compliance with industry regulations. Expertise in assessing and enhancing security postures for both classified and unclassified information systems, leveraging advanced technical skills to enable seamless IT operations across diverse environments. Recognized for delivering exceptional service while fostering collaborative teamwork that drives organizational success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Deployed Cyber Professional / ISSO
Sandia National Laboratories Kirtland AFB
01.2021 - 08.2025
- Develop, create, and maintain Standalone System Security Plans with 3 year Authority to Operate (ATO) per NIST SP 800-53 Rev4 for classified and unclassified missions. Collaborate with ISSM, A-ISSM, ISSO, A-ISSO, and team members to mitigate potential risks/vulnerabilities and ensure compliance with cybersecurity guidelines and requirements for all Members of Workforce (MOWs). Train team members and clients in using Archer and ThreeSP database tools for security planning. Conduct cyber security assessments and audits to uphold compliance with regulations. Maintain Center’s Cyber Security Accreditation Agreement (CSAA) by identifying solutions, implementing actions, and sustaining accreditation.
- Awarded multiple accolades for displaying expertise as a Cyber Liaison.
- Contributed to development of ISSM-approved procedures, including Periods Processing Procedures and OTS Procedures.
- Prepared and supported comprehensive Cybersecurity assessments to retain system integrity and security standards.
- ISSO Classified and Unclassified United States Nuclear Detonation (NUDET) Detection System 2024-Present
- Managed information technology resources to meet mission objectives and ensure cybersecurity compliance.
- Documented and secured approval for system-specific security plans.
- Collaborated with the Cyber Assurance (9311) team to initiate security plan creation and approval.
- Ensured compliance with security plan requirements and understood implications of non-compliance.
- Served as the primary contact for security matters, liaising with 9311 and the Information System Security Manager (ISSM).
- Developed and updated security plan packages, including Contingency Plans and Interconnection Security Agreements.
- Monitored the security plan life cycle, ensuring valid Authorization To Operate (ATO) or Authorization To Use (ATU).
- Ensured adherence to NIST SP 800-53 security controls and supported the ISSO.
- Managed system operations and assessed the impact of changes on security.
- Conducted regular assessments of security controls and updated compliance documentation.
- Maintained knowledge of system functions, components, data flow, and configuration management.
- Developed and implemented information security policies to safeguard sensitive data and systems.
- Conducted regular risk assessments to identify vulnerabilities and enhance security measures.
- Established training programs to elevate awareness of information security among employees.
- Collaborated with cross-functional teams to integrate security protocols into system designs.
Cyber Security Representative
SAIC/ Edgewater Technical Solution-Kirtland AFB
01.2019 - 01.2021
- Partnered with ISSM, A-ISSM, ISSO, A-ISSO, and diverse teams to explore and reduce risks and vulnerabilities and adhere to Cybersecurity protocols. Communicated with varied departments to certify compliance with Cyber Security guidelines throughout the laboratory environment. Supported creation and approval of security documentation, including incident response plans, risk management frameworks, and operational procedures.
- Delivered training sessions on using Archer for security plan creation to bolster customer interactions.
- Developed lifecycle of Standalone System Security Plans and Standalone Network plans for Classified and Unclassified mission objectives.
- Developed and implemented cybersecurity policies to safeguard sensitive information and systems.
- Conducted vulnerability assessments to identify and mitigate potential security threats across networks.
- Collaborated with cross-functional teams to enhance incident response strategies and protocols.
- Managed the deployment of advanced security tools, enhancing threat detection capabilities.
- Coordinated with external stakeholders to ensure adherence to regulatory requirements and standards.
- Contributed to the development of company-wide policies on information security, privacy, and acceptable use of technology resources.
- Reduced cyber risks by conducting regular vulnerability assessments and penetration tests.
Tier III Field Services Technician
Belcan Government Services
01.2017 - 01.2019
- Addressed high-level Tier 2 and Tier 3 trouble tickets, and served as an escalation point for the Mac OS remote and field service team. Troubleshoot Windows 10 virtual machine issues, including network fundamentals, remotely and in person. Managed and prioritized escalated requests and incidents using ITSM Remedy ticket system. Performed application compatibility testing to align with Cybersecurity initiatives and increase system integrity. Assisted team members by offering solutions/recommendations and resolving incidents and work orders.
- Achieved status as Macintosh Support IS3 lead for demonstrating advanced technical proficiency.
- Played an integral role in development of knowledge base articles for Tier I, II, and III technicians.
- Diagnosed and repaired complex electronic systems to ensure optimal functionality.
- Conducted routine maintenance checks on equipment, enhancing reliability and performance.
- Mentored junior staff, providing guidance on technical procedures and best practices in troubleshooting.
- Developed training materials for new technicians, fostering skill development and knowledge transfer.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
HP Federal/Managed Print Specialist and Technical Solutions Representative IV
Hewlett Packard
01.2012 - 01.2017
- Coordinated with end-users and internal IT technicians to swiftly diagnose issues, ensure prompt resolutions, and achieve high customer satisfaction. Executed standard hardware replacements and firmware upgrades with precision by leveraging in-depth expertise in Mac and Windows operating systems for resolution of hardware, networking, and software connectivity problems. Advised on enriching print management solutions through comprehensive analysis and system integration tactics.
- Secured high rankings among representatives through exceptional knowledge and leadership in technical service delivery.
- Represented as primary point of contact for United States Postal Service and United States Military contracts to deliver expert technical support for various printer and computing hardware issues.
Education
High School Diploma -
Del Norte High School
Albuquerque, NM05-1999
Information Technology
Barstow Community College
Barstow, CASkills
- Industry Concepts & Frameworks: Macintosh OS and iOS ITIL ITSM Casper/JAMF Entrust VPN KCS
- Tools & OS: Windows 7 and 10 Microsoft Office 365 SCCM Windows VDI and DaaS Windows Remote Assistant Entrust Pulse Secure (VPN) Knowledge Centered Service
- System security plans
- NIST SP 800-53
- Cybersecurity compliance
- Security assessments
- Authorization to operate (ATO)
- Vulnerability mitigation
- Training and development
- Information system security officer (ISSO)
- Cybersecurity audits
- Contingency planning
- Cybersecurity management
- Risk management frameworks
Certification
- DOE Q Security clearance (Active)
- GSEC Certified
- Certified Mac Technician, Certified Support Professional, and Certified Associate – Mac Integration Experience (Apple)
Timeline
Deployed Cyber Professional / ISSO
Sandia National Laboratories Kirtland AFB
01.2021 - 08.2025
Cyber Security Representative
SAIC/ Edgewater Technical Solution-Kirtland AFB
01.2019 - 01.2021
Tier III Field Services Technician
Belcan Government Services
01.2017 - 01.2019
HP Federal/Managed Print Specialist and Technical Solutions Representative IV
Hewlett Packard
01.2012 - 01.2017
Information Technology
Barstow Community College
High School Diploma -
Del Norte High School
Areas of Expertise
- Cybersecurity Audits
- Vulnerability Assessment
- Information Security Management
- Data Protection
- Cross-functional Collaboration
- Technical Support & Documentation
- Network troubleshooting
- Team Training & Leadership
- Risk Assessment & Mitigation
Additional Experience
- Assistant Store Leader/Lead Genius/Mac Specialist, Apple Inc., Albuquerque, NM
- Build & Deployment Technician, Homeaway, Austin, TX