Emery Garwood
Greenwood,IN
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
10
10
years of professional experience
Work History
Dog Groomer
Groomer Gregg's
Greenwood, IN
10.2025 - 11.2025
- Performed grooming tasks including bathing, clipping, and nail trimming for various dog breeds.
- Ensured safety and comfort of pets during grooming sessions through attentive handling techniques.
- Maintained cleanliness of grooming area and tools to uphold hygiene standards.
- Assisted clients in selecting appropriate grooming services based on pet needs and preferences.
- Developed rapport with pets to reduce stress during grooming processes, enhancing overall experience.
Dog Groomer
Bath and Beyond Pet Salon
Greenwood, IN
06.2024 - 09.2025
- Adhered to scheduling protocols to maximize efficiency during busy periods while minimizing wait times.
- Implemented new techniques learned from training sessions, improving service quality and customer satisfaction.
- Collaborated with team members to share best practices and streamline operational workflows in the salon.
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
Driver & Shopper
Uber & Doordash
Greenwoo, IN
02.2020 - 06.2024
- Delivered timely and efficient transportation services to ensure customer satisfaction.
- Navigated routes efficiently using GPS technology for optimal delivery times.
- Maintained vehicle cleanliness and safety standards to uphold quality service.
- Communicated effectively with customers regarding delivery status and inquiries.
Server, Make Line, & Host
Chicago's Pizza
Greenwood, IN
04.2016 - 02.2024
- Delivered exceptional customer service in fast-paced dining environments.
- Trained and mentored junior staff on menu knowledge and service techniques.
- Ensured compliance with health and safety regulations during food handling.
- Streamlined order processing, reducing wait times for patrons significantly.
- Collaborated with kitchen staff to maintain high-quality food presentation standards.
- Resolved customer complaints effectively, enhancing overall dining experience.
- Implemented upselling techniques, increasing average check size consistently.
- Served food and beverages promptly with focused attention to customer needs.
Grocery Shopper
Walmart
Frankfort, IN
03.2021 - 02.2022
- Executed efficient product selection and retrieval based on customer orders.
- Maintained accurate inventory records to ensure stock availability.
- Collaborated with team members to optimize shopping routes for timely deliveries.
- Trained new staff on store policies and best practices for effective service.
- Monitored product quality and freshness, initiating returns when necessary.
Assistant Manager
Freddy's Frozen Custard & Steakburgers
West Lafayette, IN
09.2019 - 03.2021
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored staff on operational procedures and customer engagement techniques.
- Implemented workflow improvements, enhancing team productivity and service speed.
- Developed training materials for onboarding new employees to maintain consistency in service quality.
- Collaborated with management to establish policies that improved employee retention and morale.
- Led inventory management efforts, optimizing stock levels and reducing waste through improved ordering processes.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
High School Diploma -
Center Grove High School
Greenwood, IN06-2017
Skills
- Animal handling
- Customer service
- Scheduling management
- Team collaboration
- Client relationship building
- Upselling services
- Communication skills
- Training and mentoring staff
- Time management
- Conflict resolution
- Dog grooming techniques
- Safety and hygiene compliance
Timeline
Dog Groomer
Groomer Gregg's
10.2025 - 11.2025
Dog Groomer
Bath and Beyond Pet Salon
06.2024 - 09.2025
Grocery Shopper
Walmart
03.2021 - 02.2022
Driver & Shopper
Uber & Doordash
02.2020 - 06.2024
Assistant Manager
Freddy's Frozen Custard & Steakburgers
09.2019 - 03.2021
Server, Make Line, & Host
Chicago's Pizza
04.2016 - 02.2024
High School Diploma -
Center Grove High School