Emery Owczar
The Colony
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Athletics Specialist
City of The Colony
01.2022 - Current
- Assist Athletics Supervisor in developing, implementing and promoting a variety of athletic programs and activities for the community
- Maintain a relationship with local youth sport organizations
- Assisted with athletic field rentals, and oversight of field usage
- Assisted in recruiting, hiring, training, evaluating and monitoring all part-time and contractual staff and volunteers
- Maintained accurate records of league registration
- Developed specialized skills in customer service and client relations
- Monitored the day to day functions of all youth and adult athletic leagues
- Created monthly and annual financial reports for decision-making and strategic planning
- Conducted extensive research to identify trends in the industry
- Created or maintained database of customer accounts
- Canceled registrations and reservations based on customer requests, time conflicts, and league cancellations
- Managed budgets and financial operations of all athletic programs
- Analyzed data from surveys or focus groups to identify areas of improvement in customer service
- Directed marketing initiatives, including media relations, promotions and advertising campaigns
- Negotiated contracts with vendors and suppliers for goods and services related to athletics activities
- Created learning and development programs for coaches & athletes
- Resolved customer complaints regarding league and staffing concerns
- Collaborated with other staff members to develop innovative ideas for activities
- Developed positive relationships with participants to ensure a safe and enjoyable atmosphere
- Assisted with the set-up and clean-up of recreation equipment before and after events
- Maintained accurate records of attendance, program evaluations and incident reports
Recreation/Athletic Leader
City of The Colony
08.2020 - 01.2022
- Facilitated communication between parents & guardians and staff members
- Supervised and coordinated work activities of personnel, such as training staff members and assigning work duties
- Enforced rules and regulations of recreational facilities to maintain discipline and ensured safety
- Greeted new arrivals to activities, introduced them to other participants, explained facility rules, and encouraging participation
- Discussed and resolved participant complaints
- Scheduled maintenance and use of facilities
- Utilized patience and understanding when dealing with challenging behavior from campers
- Showed leadership skills by motivating campers to participate in team building activities
- Displayed enthusiasm and commitment towards providing a fun learning experience for the kids
- Managed multiple tasks simultaneously while supervising large groups of children
- Created an inclusive environment for all campers regardless of age, gender or race
- Adapted quickly to changing schedules and expectations while working as part of a team
- Developed strong organizational skills by planning and executing daily camp activities for a group of children aged 6-12
- Remained calm in emergencies and stressful situations
- Communicated with parents and answered questions regarding camp policies and activities
- Created and implemented camp activities
Camp Counselor
City of The Colony
05.2017 - 08.2020
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Developed strong organizational skills by planning and executing daily camp activities for a group of children aged 6-12.
- Communicated with parents and answered questions regarding camp policies and activities.
Waitress/Bartender
Rix Sports Bar
11.2022 - Current
- Demonstrated excellent customer service skills while working in a fast-paced environment
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions
- Managed multiple tasks simultaneously while maintaining high quality standards of service
- Greeted guests promptly and courteously, ascertained their dining needs, and provided appropriate service
- Processed payments accurately using POS systems and handled cash transactions efficiently
- Trained new employees on restaurant policies
Administrative Assistant
Bold Social Dallas
09.2023 - Current
- Maintained files and filing, keeping sensitive information confidential
- Compiled and entered data into various databases to ensure accuracy and completeness
- Maintained database of client contact information with accuracy and attention to detail
- Maintained calendars and schedules to set appointments for management team
- Established professional and collaborative working relationships with company associates and external parties
Treasurer
Alexandra's Angels
09.2021 - Current
- Coordinate with the Director of Alexandra's Angels in regards to financials/book-keeping and community fundraisers
Education
Recreation & Athletic Management -
Collin College
Frisco, TX05-2027
Skills
- Customer Relations
- Adaptability
- Conflict resolution
- Documentation Management
- Attention to detail
- Team leadership
- Performance monitoring
- Creative thinking
Certification
- Official NAYS League Organizer
- CPR/First Aid/AED Certified
- Class B drivers license
Timeline
Administrative Assistant
Bold Social Dallas
09.2023 - Current
Waitress/Bartender
Rix Sports Bar
11.2022 - Current
Athletics Specialist
City of The Colony
01.2022 - Current
Treasurer
Alexandra's Angels
09.2021 - Current
Recreation/Athletic Leader
City of The Colony
08.2020 - 01.2022
Camp Counselor
City of The Colony
05.2017 - 08.2020
- Official NAYS League Organizer
- CPR/First Aid/AED Certified
- Class B drivers license
Recreation & Athletic Management -
Collin College
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