Carol Botek
Defiance,OH
Summary
A professional that is highly motivated, detailed-oriented, confidential, organized providing exceptional customer service and support. A dynamic and highly energetic team player with an outgoing personality. Expert in building client databases and managing business relations.
Overview
34
34
years of professional experience
Work History
Administrative Assistant for Athletics
Defiance College
Defiance, OH
02.2017 - 03.2021
- Fulfilled confidential administrative assistant duties for athletic director and 25+ coaches at Defiance College
- Managed team and facilities schedules
- Facilitated communication and logistics
- Assisted in fundraising creating additional funds for teams and Purple and Gold Club
- Scheduled game management and employees for functions including payment for services rendered
- Coordinate year end awards ceremony for student athletes.
- Developed and updated spreadsheets and databases to track, analyze and report on performance.
- Coached new employees on administrative procedures, company policies and performance standards
- Created PowerPoint presentations for business development purposes
Head Cheer Coach
Defiance College
DEFIANCE, Ohio
08.2018 - 03.2021
- Converted Club program into competitive sport team
- Responsible for recruiting and maintaining new and current athletes
- Manage overall program and scholarship budgets
- Promote and implement academic and personal success for all athletes
- Increased team size by 400 – 500%
- August 2020, second highest college recruiter with 23 new athletes/students.
- Prepared cheerleaders for games and competitions with rigorous practice schedule
- Recruited athletes by attending games, meeting with families, and presenting scholarship offers
Real Estate Agent
Welles Bowen Realtors
Defiance, OH
01.2013 - 01.2019
- Negotiated, facilitated and managed real estate transactions
- Research active, pending and sold properties through MLS
- Set appointments, open houses, showings and meetings with clients and co-workers
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations
- Developed and maintained relationships with clients through networking, postcards and cold calling
- Develop marketing plans, respond to all correspondences
- Knowledge of local real estate and development
Customer Representative
Crescent-News, APG
Defiance, OH
01.2015 - 01.2017
- High traffic office, interact with customers in person, phone, and emails
- Create advertising, run tear sheet, manifest, affidavits
- Daily deposits
- Monthly reports and paper distribution
- Creating and maintaining events calendar.
- Responded to customer requests for products, services and company information
- Cultivated customer loyalty, promoted repeat business and improved sales
- Reviewed and applied changes to customer account profiles
- Described product highlights and benefits to help guide purchasing decisions
- Processed 300-500 invoices each weeks and mailed documentation to clients
Secretary/Aid
Defiance City Schools
Defiance, OH
01.2006 - 01.2012
- Teacher's Aide and Librarian
- Substitute
Coach
DHS and DJHS Cheerleading
01.2006 - 01.2012
- Instructed Jr. High and High School cheerleaders for sport functions
- Prepared routines for half time performances
- Responsible for cheerleaders competing at various competitions
- First place out of 44 teams at Jamfest Super National Competition
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Increased player strength, agility and game skills through successful practices
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries
Independent Sales Director
Mary Kay Cosmetics
Defiance, OH
01.2000 - 01.2007
- In 2000 set company records for becoming sales director in four months from start of business
- Ranked top 5%
- Responsible for maintaining independent unit
- Prepare and conduct weekly sales meeting
- Motivate and direct women to create their own network, helping them to build teams and profitable businesses
- Maintained monthly inventory
- Responsible for weekly deposits
- Prepare and distributes monthly newsletters
- Demonstrate and sold product
- Built relationships with existing customers and works with potential new customers
Education
Real Estate Certificate - Real Estate
Hondros College of Business
Maumee, OH03.2013
Associate of Arts - Accounting & Business Management
University of Toledo
Toledo, OH12.1990
Skills
- Customer Service
- Attention to Detail
- Customer Relations
- Time Management
- Relationship Building
- Problem Solving
- Team Player
- Recruitment
- Proficient in MS Office, Quickbooks, Social Media, MLS
Accomplishments
- Christmas for Kids
- American Cancer Society
- Sufficient Grace Ministries
- Elks Club #147
- Purple & Gold Club
- Defiance City Schools
Timeline
Head Cheer Coach
Defiance College
08.2018 - 03.2021
Administrative Assistant for Athletics
Defiance College
02.2017 - 03.2021
Customer Representative
Crescent-News, APG
01.2015 - 01.2017
Real Estate Agent
Welles Bowen Realtors
01.2013 - 01.2019
Secretary/Aid
Defiance City Schools
01.2006 - 01.2012
Coach
DHS and DJHS Cheerleading
01.2006 - 01.2012
Independent Sales Director
Mary Kay Cosmetics
01.2000 - 01.2007
Real Estate Certificate - Real Estate
Hondros College of Business
Associate of Arts - Accounting & Business Management
University of Toledo