Emiah Ingram
Brooklyn,NY
Summary
Customer Service Representative with 5 years of experience resolving inquiries and maintaining high service standards. Adept at teaching, classroom management, and fostering positive environments, with a strong background in food service and handling. Demonstrates excellent communication and problem-solving skills, committed to enhancing customer satisfaction and team collaboration.
Overview
6
6
years of professional experience
Work History
Security Guard
FJC Security
03.2024 - Current
- Patrolled assigned areas to ensure safety, monitored surveillance, implemented access control, provided customer service, created incident reports, participated in training, maintained records, investigated suspicious activities, and conducted fire safety inspections.
After school teacher
Purelements An Evolution in Dance
10.2022 - 06.2024
- Provided after-school care, developed activities for growth, collaborated with parents, maintained communication with staff, assisted with homework, fostered a positive environment, ensured compliance with regulations, monitored attendance, mentored new teachers, cultivated relationships, organized events, and served as a role model.
Customer Service Representative
Bizzybakery
01.2019 - 05.2024
- Provided exceptional customer service, managed calls and emails, demonstrated product knowledge, built rapport with customers, and assisted with website navigation and order placement.
Server
Applebee's
11.2021 - 06.2023
- Managed a team of servers, developed customer relationships, resolved complaints, demonstrated leadership, and trained staff on cash handling.
Sales Manager
Crosstown Solutions
07.2022 - 09.2022
Education
High school diploma -
Brooklyn ascend high school
Brooklyn, NYSkills
Timeline
Security Guard
FJC Security
03.2024 - Current
After school teacher
Purelements An Evolution in Dance
10.2022 - 06.2024
Sales Manager
Crosstown Solutions
07.2022 - 09.2022
Server
Applebee's
11.2021 - 06.2023
Customer Service Representative
Bizzybakery
01.2019 - 05.2024
High school diploma -
Brooklyn ascend high school
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