Emie Nguyen
Dallas,Texas
Summary
Highly-focused and ambitious Talent Acquisition Manager bringing 9+ years management experience with extensive customer service, public relations and philanthropic background. Proven expertise in full life cycle recruiting, emphasizing a creative approach to recruitment and an enhanced candidate experience. A proactive problem-solver with heightened business and operations acumen, shaped by a progressive career across diverse industries. Proficient in key HR functions, encompassing employee hiring, training, development, and fostering relationships to promote retention.
Overview
8
8
years of professional experience
Work History
Team Leader- Talent Acquisition
Southwest Airlines
11.2021 - Current
- Collaborate on talent strategy and key projects with HRBPs and Hiring Leaders in overall organizational success.
- Lead talent management by focusing on employee retention, talent assessment, promotion planning, compensation. and develop career paths.
- Analyze data from various sources to identify areas of improvement in the department's operations.
- Coach to the performance framework by identifying performance strengths and development needs of Team members.
- Design and develop recruiting tools to drive efficiency and improve candidate experience.
- Partner with COEs, HRBPs, Legal, and Hiring Leaders to help deliver white glove service to all candidates and customer groups.
- Implement changes in response to changing business needs or customer demands
Talent Acquisition Manager- Pilot Recruitment
Frontier Airlines
12.2018 - 11.2021
- Managed full life cycle recruiting process in partnership corporate leaders
- Constructed and implemented Recruitment Interview Process to allow better candidate selections and candidate experience.
- Managed and maintain strong relationships with Human Resource Leaders, Hiring Managers, and Senior Leadership.
- Participated and contributed to process improvement strategies and projects within the Talent Acquisition Team as well as the Human Resources Team.
- Ensured department leaders are in compliance with the established recruitment process and policies.
- Consulted with legal counsel when necessary to ensure that hiring policies and practices comply with federal and state law.
Supervisor- Pilot Recruitment
Compass Airlines
03.2016 - 12.2018
- Managed high-volume full cycle hiring process for all Compass Airlines
- Partnered with Chiefs Operation Office and rewrote Flight Operations Manual.
- Worked with Flight Operations Director on new hire pilot’s statistic to improve training rates.
- Mentored universities and flight schools’ students.
- Built and leveraged professional network connections and universities which provided continuous and relevant applicant sources across diverse industries and experience levels.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
Education
High School Diploma -
Patrick Henry High School
Minneapolis2007
Skills
- Forecasting management
- Employee engagement
- Collaboration
- Communication
- Customer Relations
- Staffing reports and analysis
- Client Service
- Coaching and Mentoring
- Performance Improvement
Hobbies
Pilates Sculpt Instructor
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Team Leader- Talent Acquisition
Southwest Airlines
11.2021 - Current
Talent Acquisition Manager- Pilot Recruitment
Frontier Airlines
12.2018 - 11.2021
Supervisor- Pilot Recruitment
Compass Airlines
03.2016 - 12.2018
High School Diploma -
Patrick Henry High School