Emilee Andrie
Towson,MD
Summary
A self motivated student with excellent communication and interpersonal skills seeking an internship or job in the Information Technology and Network Security field. I am looking to explore my career options in the IT sector which provides an opportunity to expand my knowledge.
Overview
8
8
years of professional experience
Work History
Front End Associate
HomeGoods, TJX Companies
Hunt Valley, MD
10.2023 - Current
- Maintained a clean, organized and inviting store environment.
- Performed daily opening and closing procedures according to standard operating procedures.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Processed and completed cash or credit transactions accurately.
- Stocked shelves with new inventory according to established guidelines.
CASHIER/ COUNTER ATTENDANT
GROTTO'S PIZZA
Bethany Beach, DE
07.2020 - 08.2023
- Developed strong customer service skills by providing efficient and accurate service
- Assisted customers over the phone regarding store operations, product information and order placement.
- Built and maintained positive working relationships with co-workers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
SUPERVISOR
RITA'S ITALIAN ICE
Bethany Beach, DE
07.2016 - 08.2023
- Developed excellent customer service skills
- Promoted to supervisor
- Resolved customer inquiries and complaints to ensure satisfaction
- Assisted with deposits, inventory, and employee training
- Compiled inventory in Microsoft Office.
Education
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY WITH A NETWORK SECURITY TRACK -
TOWSON UNIVERSITY
Towson, MD05.2024
Skills
- Research and Planning
- Project Management
- Cybersecurity Principles
- Windows/MacOS/Linux
- Basic Java, Python, HTML, CSS, Java Script
- Customer Service
- Management
- Problem-Solving
- Leadership
Volunteer Experience
- DIRECTOR OF MEMBERSHIP, 08/01/21, Present, ALPHA GAMMA DELTA WOMEN'S SORORITY, Towson, MD
- VOLUNTEER, 04/01/21, 04/01/22, TIGERTHON, Towson, MD
- STUDENT, 09/01/18, 06/01/20, LEO CLUB, Dagsboro, DE
- VOLUNTEER, 09/01/17, 06/01/19, ASPCA, Georgetown, DE
- STUDENT, 01/01/19, 01/01/19, PERRY INITIATIVE PROGRAM, Philadelphia, PA
Relevant Course Work
- Advanced Computer Networking
- Applied Network Security
- Networking and Security Practicum
- System Administration and Maintenance
- Scripting Languages
- Cyber Security Risk Management
Timeline
Front End Associate
HomeGoods, TJX Companies
10.2023 - Current
CASHIER/ COUNTER ATTENDANT
GROTTO'S PIZZA
07.2020 - 08.2023
SUPERVISOR
RITA'S ITALIAN ICE
07.2016 - 08.2023
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY WITH A NETWORK SECURITY TRACK -
TOWSON UNIVERSITY
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