Emilee Chontofalsky

Adept at transforming travel dreams into reality, I leveraged GDS knowledge and exceptional customer service at Archers Travel to enhance client satisfaction and company profits. My leadership as Assistant Manager at Francesca's Collections saw strategic business growth, embodying strong communication and mentorship.

Corporate Travel Consultant with laser-like focus on marketing and providing customer satisfaction. Exceptional scheduler with expertise in time management. Career success in travel and hospitality for private, global and corporate customers. As well as social media management to promote my business.

I have been volunteering at my local library for five years, focusing on childcare and documentation support, demonstrating my commitment to community service.

Designed and implemented a customer service call scoring process to ensure exceptional customer service, and monitored phone, fax, and electronic database systems for timely response via telephone, email, or in writing.

Certified in Production and Inventory Management

• Certified Business Analysis Professional (CBAP)
• Certified Analytics Professional (CAP)
• Adobe Certified Expert (ACE)
• Hootsuite Social Media Marketing Certification (for design with a focus on social media)