EMILEE FROST
Arlington,WA
Summary
Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention.
Overview
13
13
years of professional experience
Work History
Executive Marketing Assistant
Cross Country Mortgage
07.2021 - 07.2023
- Social media management for Facebook, Instagram, Youtube, and email marketing
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Conducted thorough research to construct creative and fresh ideas for Facebook, Instagram, Linked In & YouTube.
- Digital advertising on Zillow, Google, and third party websites
- Created engaging content for Linked In, Facebook, and Instagram.
- Used lead generation software to create organized lists of prospective customers.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Answered high volume of phone calls and email inquiries.
Operations Leader
Sephora USA
09.2014 - 06.2021
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Compiled training materials for new employees and tracked skill development.
- Participated in New Store Openings throughout the district and assisted in establishing new store trainings
- Analyzed department metrics and performance and reported findings to management.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Operations Manager
Deb Shops
04.2013 - 07.2014
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Store Manager
Francesca's Collections
07.2010 - 04.2013
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Education
Bachelor of Science - Business Marketing & Digital Advertising
Southern New Hampshire University
05.2022
Certificate in Professional Photography -
New York Institute of Photography
06.2019
Music Education
University of Maine
06.2010
Skills
- Sales Expertise
- CRM Software
- Organization, Prioritizing and Multi-Tasking
- Content Creation
- Lead Generation and Prospecting
- Special Event Projects
- Customer Experience
- Google Ads
- Research and Analysis
- Data Management
- Employee Training
- Developing Presentations and Reports
Timeline
Executive Marketing Assistant
Cross Country Mortgage
07.2021 - 07.2023
Operations Leader
Sephora USA
09.2014 - 06.2021
Operations Manager
Deb Shops
04.2013 - 07.2014
Store Manager
Francesca's Collections
07.2010 - 04.2013
Bachelor of Science - Business Marketing & Digital Advertising
Southern New Hampshire University
Certificate in Professional Photography -
New York Institute of Photography
Music Education
University of Maine
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