Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Emilee SCOTT

Flowery Branch, GA,GA

Summary

Dynamic professional with a proven track record at Adrian Penland, adept in cross-functional team management and leveraging Microsoft Office Suite to enhance operational efficiency. Excelled in elevating customer service standards and streamlining processes, demonstrating exceptional verbal communication and decision-making skills. Achieved significant improvements in team performance through effective training and leadership.

Overview

4
4
years of professional experience

Work History

Basketball Tournament Manager

adrian penland
Flowery Branch, GA
05.2021 - 08.2024
  • Coached, mentored and trained team members in order to improve their job performance.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Proposed or approved modifications to project plans.
  • Established processes to ensure efficient workflow throughout the organization.

HOSTESS

FISH TALES LAKESIDE GRILL
05.2021 - 05.2022
  • Escorted customers to their tables
  • Organized the floor plan of which tables were taking and which ones were not
  • Cleaned the tables after they were done eating
  • Cleaned up bathrooms and the restaurant when closing
  • Rolled silverware

Daycare Worker

creative learners child development center
Gainesville, GA
01.2021 - 05.2022
  • Implemented positive discipline techniques when necessary while maintaining a respectful attitude towards students.
  • Collaborated with other childcare staff members on planning events or special projects related to childcare services.
  • Maintained organized and clean classroom and play areas.
  • Participated in field trips with the daycare group to provide additional learning opportunities for the kids.

SERVER

ON THE GO BURGER
08.2020 - 05.2021
  • Trained new employees to perform duties.
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Monitored dining room for cleanliness and proper set-up at all times.

Education

Bachelor of Arts - Nursing

PIEDMONT
Demorest, GA
05.2026

High School Diploma -

CHEROKEE BLUFF HIGH SCHOOL
Flowery Branch, GA
05.2022

Skills

  • MICROSOFT OFFICE SUITE
  • Verbal and written communication
  • Cross-functional team management
  • Disciplinary techniques
  • Decision-making
  • Task delegation
  • Time management
  • Customer service
  • Clear communication

Timeline

HOSTESS

FISH TALES LAKESIDE GRILL
05.2021 - 05.2022

Basketball Tournament Manager

adrian penland
05.2021 - 08.2024

Daycare Worker

creative learners child development center
01.2021 - 05.2022

SERVER

ON THE GO BURGER
08.2020 - 05.2021

Bachelor of Arts - Nursing

PIEDMONT

High School Diploma -

CHEROKEE BLUFF HIGH SCHOOL

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Emilee SCOTT