Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician, ER
North Kansas city Hospital
Kansas City, MO
02.2023 - Current
Assisted in patient care by taking vital signs, performing EKGs and drawing blood.
Provided patients with basic nursing care including wound dressing changes and catheterizations.
Collected specimens for laboratory testing and performed other tests as directed by a nurse or physician.
Transported patients to different locations within the hospital or clinic setting as needed.
Maintained a clean environment in the ER by cleaning equipment and restocking supplies.
Provided emotional support to family members of critically ill patients in the ER setting.
Participated in quality improvement initiatives to enhance patient safety protocols in the ER department.
Prepared exam rooms for incoming patients by stocking supplies, ensuring all necessary equipment is available, and documenting patient information into electronic health records.
Responded quickly to emergency situations such as cardiac arrest or trauma cases.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Delivered outstanding patient care based on physical, psychological, educational and related criteria.
Barista
Starbucks
Blue Springs, MISSOURI
05.2022 - 01.2023
Pleasantly interacted with customers during hectic periods to promote fun, positive environment
Focus on quality and take pride in your work
Being open to learning new things
Providing great communications with my partners on the floor
Make amazing cups of coffee while providing excellent and fast service
Often showing patients with others
Providing a great customer service experience
Keeping up with the pace by staying in our bar routine with every drink
Being able to multitask
Keeping a well maintained and organized work space
Cashier
Blue Beacon
Kansas City, MISSOURI
06.2021 - 12.2021
Operated cash register for cash, check and credit card transactions with excellent accuracy levels
Being able to multitask well and accurately
Clocking trucks in and out
Good effective communications with the bay leaders
Calling into dispatch to get approval
Shift Leader
Culvers
Blue Springs, MISSOURI
08.2019 - 03.2021
Runs shifts effectively with a daily deployment sheet to ensure quality products, excellent guest service and restaurant cleanliness while maintaining labor and food costs
Demonstrates positive and effective role modeling for team members as a coach and mentor to promote team member growth and the development of a high performing team
Excellent communication with the managers on the shift as well as the whole team
Trained new employees and delegated daily tasks and responsibilities
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
Maintained high food quality standards by checking delivery contents to verify product quality and quantity
Education
HIGH SCHOOL DIPLOMA -
Blue Springs High School
Blue Springs, MISSOURI
05.2019
Skills
Detail oriented
Well Organized
Quick learner
Hospitality and Professionalism
Ability to Adapt
Compassionate Care
Basic nursing care
Patient Observation
Professional Bedside Manner
Clinical Training
Certification
CNA - Certified Nursing Assistant
Patient Care Technician Certification (PCT) - National Healthcareer Association.
Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcareer Association for various patient care roles.
Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Patient Care Technician, ER
North Kansas city Hospital
02.2023 - Current
Barista
Starbucks
05.2022 - 01.2023
Cashier
Blue Beacon
06.2021 - 12.2021
Shift Leader
Culvers
08.2019 - 03.2021
CNA - Certified Nursing Assistant
Patient Care Technician Certification (PCT) - National Healthcareer Association.
Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcareer Association for various patient care roles.
Basic Life Support (BLS) Certification - American Heart Association.
HIGH SCHOOL DIPLOMA -
Blue Springs High School
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