Emileigh Burke
Pace
Summary
Dynamic Commercial Account Manager with extensive experience at Marsh McLennan, excelling in client account management and risk assessment. Proven ability to enhance client relationships through exceptional communication and tailored insurance solutions. Skilled in analyzing coverage needs and streamlining processes, driving significant growth in client retention and satisfaction.
Overview
7
7
years of professional experience
Work History
Commercial Account Manager and Commercial Manager
Marsh McLennan
Pensacola
08.2025 - Current
- Coordinated with underwriters to facilitate policy issuance and renewals.
- Collaborated with team members to streamline account management procedures.
- Maintained up-to-date knowledge of industry trends and regulations.
- Managed renewal process for existing client accounts, ensuring all deadlines are met.
- Maintained accurate records of client accounts, including policy documents, endorsements and invoices.
- Analyzed and assessed risk exposures to ensure proper coverage was in place.
- Conducted periodic reviews of client accounts to identify changes in risk exposure or insurance requirements.
INSURANCE AGENT/COMMERCIAL ACCOUNT EXECUTIVE
Underwood Anderson Insurance
Pensacola
04.2023 - 08.2025
- Researched and identified potential new markets.
- Specialize in Condominium Insurance all lines
- Helped manage and grow book of business
- Monitored customer feedback and identified areas of improvement.
- Managed and grew existing accounts by recognizing new business opportunities
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Analyzed customer needs to provide customized insurance solutions.
- Educated clients on insurance policies and procedures.
INSURANCE ASSISTANT
Messick Insurance
Pensacola
02.2022 - 04.2023
- Worked for a small agency assisting in personal and commercial lines
INSURANCE AGENT
Zarahn Insurance Agency
Pensacola
07.2018 - 12.2021
- Recruiting clients by promoting and advertising insurance products.
- Specialize in commercial condominium insurance.
- Attend condo board meetings to explain their insurance coverages at renewal
- Assisted Commercial Customer Service Department in customer retention and renewals.
- Retained existing client base through relationship and excellent communication skills both oral and written
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Utilized CRM software to manage client relationships.
- Designed presentations and marketing materials to promote insurance products.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
Education
High School Diploma -
Gulf Breeze High School
Gulf Breeze, FL05.2008
Skills
- Direct Sells
- Lender Relationships
- Client Account Management
- Oral and Writing Communication
- Insurance Coverage Review
- Administrative Support
Timeline
Commercial Account Manager and Commercial Manager
Marsh McLennan
08.2025 - Current
INSURANCE AGENT/COMMERCIAL ACCOUNT EXECUTIVE
Underwood Anderson Insurance
04.2023 - 08.2025
INSURANCE ASSISTANT
Messick Insurance
02.2022 - 04.2023
INSURANCE AGENT
Zarahn Insurance Agency
07.2018 - 12.2021
High School Diploma -
Gulf Breeze High School