Provided exceptional customer service when responding to inquiries from external agencies regarding inmate status or history.
Processed inmates rapidly and took in and inspected their property making sure they don't have anything that they aren't supposed to have in the detention facility.
Released inmates efficiently after they have served time or are being bonded out.
Paid attention to release orders from the magistrate while booking in inmates.
Legal Consultant
Diener Law
08.2020 - 01.2022
Enhanced client satisfaction by providing expert legal advice and guidance on a wide range of topics dealing with immigration.
Led and offered consultation and guidance to clients to find a possible pathway to residency or citizenship.
Assisted clients in obtaining work permits, green cards, and citizenship through diligent case management.
Shift Lead
Walgreens
08.2017 - 02.2020
Trained and mentored new employees to maximize team performance.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Completed store opening and closing procedures and balanced tills.