Summary
Overview
Work History
Education
Skills
Timeline
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Emilia Free

Coram,NY

Summary

Accomplished leader with a proven track record at The Bug Stops Here and Resource One Mortgage Company, excelling in business development and operational excellence. Skilled in tactical implementation and organizational leadership, I've driven growth, efficiency, and team motivation. Expert in navigating compliance and fostering strategic partnerships, consistently achieving beyond targets.

Overview

38
38
years of professional experience

Work History

President/Owner

The Bug Stops Here
Bohemia, NY
04.1994 - Current
  • Starting up a new business from the beginning.
  • Obtaining necessary state and county licenses.
  • Recruited and onboarded skilled office employees and pest control experts.
  • Ensured compliance with New York Department of Conservation's guidelines.
  • Generated positive client experiences consistently.
  • Developed and participated in industry-specific networking groups.
  • Developed policies, procedures, and short-term and long-term goals for the organization.
  • Managed daily operations of business, including hiring and training staff.
  • Developed strategic plans to increase profitability and efficiency.
  • Identified new opportunities for growth, expansion, and diversification.
  • Organized events such as trade shows and conferences.

Vice President of Operations

Resource One Mortgage Company
Jericho, NY
09.1986 - 06.2004
  • Developed and implemented strategic plans for the operations department.
  • Oversaw the development and implementation of policies and procedures related to operational activities.
  • Ensured compliance with applicable laws and regulations related to operations.
  • Provided direction to staff on all aspects of operational processes.
  • Facilitated routine interactions with external state offices.
  • Led bulk sales initiatives involving banks.
  • Oversaw and facilitated all audit processes for NYS Banking Department.
  • Managed consumer relations in retail and wholesale divisions.
  • Managed wholesale team effectively.
  • Maximized networking opportunities at industry trade shows.

Education

Associate of Science - Business Administration

Suffolk Community College
Selden, NY

Skills

  • Tactical implementation
  • Capital and resource management
  • Program management
  • Contract negotiation
  • Google analytics
  • Crisis management
  • Business development
  • Operational excellence
  • Team motivation
  • Event planning
  • Talent recruitment
  • Employee relations
  • Operations oversight
  • Business planning
  • Leadership team building
  • Organizational leadership
  • Creating and delivering presentations

Timeline

President/Owner

The Bug Stops Here
04.1994 - Current

Vice President of Operations

Resource One Mortgage Company
09.1986 - 06.2004

Associate of Science - Business Administration

Suffolk Community College

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Emilia Free