EMILIA JACKSON
Dallas,TX
Summary
Dynamic Shift Leader at The Home Depot Inc, recognized for enhancing customer satisfaction and driving sales revenue through exceptional service and product knowledge. I consistently exceeded sales targets while mentoring new staff, fostering a collaborative environment that prioritized customer engagement and loyalty.
Energetic and compassionate individual with strong dedication to promoting health and wellness. Possesses foundational knowledge in holistic health practices and effective communication skills. Committed to supporting clients in achieving their wellness goals and improving their overall quality of life.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Wellness Assistant/Sales and Marketing Lead
Beem Light Sauna
Irving, TX
01.2026 - Current
- Managed appointment scheduling and maintained accurate client records using management software.
- Educated clients on proper sauna usage and safety practices to enhance their experience.
- Developed personalized wellness plans, adapting to individual client needs and preferences.
- Trained new staff on operational procedures and customer engagement strategies to foster teamwork.
- Increased member retention with engaging, educational, and fun wellness events and activities.
- Utilized social media platforms to share wellness tips, resources, and event information with the community at large.
- Developed and executed targeted marketing campaigns to increase brand awareness and customer engagement.
- Analyzed market trends and competitor activities to refine sales strategies and enhance product positioning.
Shift Leader
The Home Depot Inc
Denton, TX
04.2022 - 12.2025
- Assisted customers with product selection and inquiries to enhance satisfaction.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
Education
Bachelor of Science - Biology
University of North Texas
Denton, TX05-2026
Skills
- Positive attitude
- Team leadership
- Problem-solving
- Customer service focus
- Team motivation
- Training assistance
- Creative problem solving
- Sales expertise
Certification
PT - Phlebotomy Technician
Languages
Spanish
Timeline
Wellness Assistant/Sales and Marketing Lead
Beem Light Sauna
01.2026 - Current
Shift Leader
The Home Depot Inc
04.2022 - 12.2025
Bachelor of Science - Biology
University of North Texas