Emilia Lakes
Atlanta,GA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Domino's Pizza
Atlanta, GA
09.2019 - 01.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, and refunds.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
Worker
Cricket's Remodeling
Atlanta, GA
05.2019 - 07.2019
- Measured and cut materials to fit specific dimensions for remodeling projects.
- Understood and followed oral and written directions.
- Built new structural components and replaced worn out parts with updated pieces
- Collected and removed debris from work sites to minimize safety hazards
- Removed waste and trash before, during, and after shift completion to keep work areas clean and organized
- Collaborated smoothly with teammates to keep processes running smoothly to reduce customer wait time
Education
High School Diploma -
Marvelwood School
Kent05-2022
Skills
- Calm Demeanor
- Patient
- Diplomatic Communication
- Multi-Tasker
- Fast Learner
- Adaptive Team Player
- Problem Resolution
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Customer Service Representative
Domino's Pizza
09.2019 - 01.2020
Worker
Cricket's Remodeling
05.2019 - 07.2019
High School Diploma -
Marvelwood School
Similar Profiles
Hayden AlldredgeHayden Alldredge
Pizza Delivery Driver at Pizza Hut - Domino's PizzaPizza Delivery Driver at Pizza Hut - Domino's Pizza
Emre DursunEmre Dursun
General Manager at JIA Pizza Inc dba Domino's PizzaGeneral Manager at JIA Pizza Inc dba Domino's Pizza
QUINN CLARKEQUINN CLARKE
Assistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's PizzaAssistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's Pizza
PETER IRVING GREENPETER IRVING GREEN
General Manager at Domino's Pizza dba Lewisburg Pizza LLCGeneral Manager at Domino's Pizza dba Lewisburg Pizza LLC
Paul ComriePaul Comrie
Stream Manager at Nokia USA IncStream Manager at Nokia USA Inc