Emilia Loaiza
Summary
Focused professional with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry, and file management. With proven expertise in enhancing employee engagement and streamlining recruitment processes. Skilled in Microsoft Office and fostering strong employee relations, coordinating onboarding initiatives and maintaining accurate records, contributing to a positive workplace culture and efficient operations. Currently seeking a position within a positive, respectful work environment that offers strong team collaboration.
Overview
7
7
years of professional experience
Work History
HR Assistant
Allen Flavors
01.2023 - 08.2025
- Implemented employee engagement activities, enhancing workplace culture and morale.
- Assisted in recruitment processes, coordinating interviews and managing candidate communications.
- Maintained employee records, ensuring accuracy and compliance with company policies.
- Supported onboarding initiatives, facilitating training sessions for new hires.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Organized new employee orientation schedules for new hires.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Set up orientations and initial training for new employees.
- Participated in recruitment and selection process for new hires.
- Responded to employee inquiries regarding benefits and other HR topics.
- Helped employees register for benefits programs using online portals.
- Studied research and trends on best practices in HR field.
- Assisted in recruitment processes by screening resumes and scheduling interviews.
Receptionist
Princeton Audi
02.2018 - 12.2019
- Coordinated communication between departments to streamline customer service processes.
- Assisted in training new reception staff on office protocols and customer service standards.
- Handled incoming calls and inquiries, providing detailed information about services offered.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash, check, and credit card transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Handled assignments independently with good judgement and critical thinking skills.
Education
High School Diploma -
Montgomery High School
Skillman, NJSkills
- Office administration
- Employee relations
- Maintaining files
- Administrative skills
- Inventory management
- Recruitment
- Microsoft office and docusign
- Scheduling
- Report generation
- New hire orientation
- Employee onboarding
- Mail handling
Timeline
HR Assistant
Allen Flavors
01.2023 - 08.2025
Receptionist
Princeton Audi
02.2018 - 12.2019
High School Diploma -
Montgomery High School