Emilia Mahmoodi
Glendale,CA
Summary
Dynamic and organized professional with experience at Niazi CPA Group, excelling in reception desk management and customer relations. Proven ability to enhance office efficiency through effective time management and a strong focus on security awareness. Committed to fostering positive interactions and maintaining a professional atmosphere.
Overview
5
5
years of professional experience
Work History
Receptionist
Niazi CPA Group
Glendale , CA
03.2021 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Monitored office supplies inventory and placed orders when necessary.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Greeted visitors and provided them with assistance.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Developed and maintained a filing system for essential documents, improving office organization.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
Private Tutor
N/A
Glendale , CA
01.2021 - 03.2021
- Developed individualized lesson plans to meet the needs of each student.
- Assessed and evaluated student progress in order to adjust teaching methods accordingly.
- Communicated regularly with parents regarding the performance of their children.
- Maintained a positive learning environment by setting clear expectations and rules for behavior.
- Developed handouts, study materials, and quizzes.
Student Worker
Glendale Youth Alliance
Glendale, CA
08.2020 - 03.2021
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Education
Associates in Science For Transfer Mathematics - Mathematics
Glendale Community College
Glendale, CA08-2024
High School Diploma -
Herbert Hoover High School
Glendale, CA06-2021
Bachelor of Science - Computer Science
California State University Northridge
Northridge, CASkills
- Time management
- Telephone skills
- Positive and professional
- Security awareness
- Multi-line phone system operation
- Reception desk management
- Data entry
- Customer and client relations
Languages
English
Full Professional
Armenian
Professional
Affiliations
- CSUN ASA Club
- CSUN GE Honors Program
Accomplishments
- Earned a place on the Dean's List
Technical Skills
- Languages: Java, C++
- UI/UX Design: Wireframing, prototyping, user flows
- Tools: Figma
Timeline
Receptionist
Niazi CPA Group
03.2021 - Current
Private Tutor
N/A
01.2021 - 03.2021
Student Worker
Glendale Youth Alliance
08.2020 - 03.2021
Associates in Science For Transfer Mathematics - Mathematics
Glendale Community College
High School Diploma -
Herbert Hoover High School
Bachelor of Science - Computer Science
California State University Northridge
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