TORI ROSS
Grandview
Summary
Child Care Teacher dedicated to fostering a nurturing and educational environment for young learners. Demonstrates advanced communication skills and a passion for child development, with a focus on creating engaging learning experiences. Committed to supporting children's growth and readiness for future educational success.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
9
9
years of professional experience
Work History
Receptionist
Cable Dahmer Automotive Group
Kansas City
06.2025 - 12.2025
- Greeted and assisted customers with inquiries and appointment scheduling.
- Managed multi-line phone system and directed calls to appropriate staff.
- Maintained organized reception area, ensuring a welcoming environment for visitors.
- Processed incoming and outgoing mail, packages, and deliveries efficiently.
- Assisted in maintaining inventory of office supplies and ordered replacements timely.
- Provided administrative support to management by preparing documents and reports.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
YOUTH COORDINATOR
Junior Achievement USA
Kansas City
01.2023 - 02.2025
- Developing creative strategies to engage youth in financial literacy and career readiness activities, adapting to evolving educational needs.
- Developed engaging curriculum for youth financial literacy programs.
- Coordinated volunteer training sessions for community engagement initiatives.
- Facilitated workshops to enhance students' entrepreneurial skills and confidence.
- Mentored young participants, providing guidance and support throughout programs.
- Evaluated program effectiveness through participant feedback and community input.
ASSISTANT TEACHER/ FLOATER
KinderCare
Overland Park
05.2022 - 09.2023
- Fostered engaging learning environments for diverse age groups, enhancing children's social and cognitive development through creative activities and personalised care.
CASHIER
QuikTrip Corporations
Kansas City
01.2022 - 05.2022
- Managed cash transactions efficiently, ensuring accurate handling of funds.
- Provided exceptional customer service, fostering positive relationships with patrons.
TICKET TAKER
Worlds of Fun
Kansas City
02.2017 - 10.2017
- Welcomed guests with a smile, efficiently processed tickets, and ensured smooth entry.
- Contributed to positive visitor experiences and park operations.
Education
DIPLOMA -
Park Hill South High School
Riverside, MissouriLIBERAL ARTS -
Kansas City Kansas Community College
Kansas City, KansasSkills
- Conflict Resolution
- Curriculum Development
- Team Leadership
- Time Management
- Behavior Management
- Creative Problem Solving
- Multi-line phone management
- Customer service
- Appointment scheduling
- Document preparation
- Office supply management
- Customer relationship management
- Administrative support
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Mentoring youth
- Front desk operations
- Clerical support
- Recordkeeping and bookkeeping
- Telephone skills
- Greeting and seating clients
- Document management
- Customer/Client relations
- Security awareness
- Multi-line telephone skills
- Call redirection
- Phone etiquette
- Data inputting
Timeline
Receptionist
Cable Dahmer Automotive Group
06.2025 - 12.2025
YOUTH COORDINATOR
Junior Achievement USA
01.2023 - 02.2025
ASSISTANT TEACHER/ FLOATER
KinderCare
05.2022 - 09.2023
CASHIER
QuikTrip Corporations
01.2022 - 05.2022
TICKET TAKER
Worlds of Fun
02.2017 - 10.2017
DIPLOMA -
Park Hill South High School
LIBERAL ARTS -
Kansas City Kansas Community College