Alexus Garcia
Middleton,ID
Summary
Detail-oriented receptionist with experience in payment processing, cash handling, and customer relations. Delivers strong communication for issue resolution and maintains accurate financial records to support daily operations. Manages front desk workflows and multiline phone systems to keep office operations organized and efficient.
Overview
5
5
years of professional experience
Work History
Receptionist
Mason And Associates
Nampa, Idaho
06.2024 - Current
- Greeted clients and visitors at Mason and Associates' front desk.
- Answered a multiline telephone system and directed calls to the right staff member.
- Maintained client records and organized office files to support efficient information retrieval.
- Sorted mail, received packages, and managed incoming correspondence to ensure timely delivery.
- Entered data into multiple computer systems accurately and promptly.
- Assisted staff by typing letters, filing documents, scanning, and copying.
- Processed payments and updated account balances to ensure accurate financial records.
- Arranged pick-up and delivery for express mail services.
Cashier
Tin Roof Tacos
Nampa, Idaho
04.2022 - 10.2022
- Processed cash, card, and mobile payments at Tin Roof Tacos register.
- Balanced cash drawer and verified receipt accuracy after each shift to maintain financial accountability.
- Welcomed guests and accurately recorded orders, ensuring a positive dining experience at Tin Roof Tacos.
- Entered menu items accurately into the point-of-sale system.
- Prepared to-go orders and verified the accuracy before handoff.
- Kept counter, dining area, and checkout station clean.
- Enhanced customer satisfaction by delivering tailored service based on individual customer preferences.
- Performed tasks assigned by management.
Golf Cart Attendant
Ridgecrest Golf
Nampa, Idaho
06.2021 - 09.2021
- Coordinated cart flow during busy tee times and events to enhance service efficiency.
- Provided exceptional customer service while interacting with patrons, contributing to a positive golf experience.
- Inspected carts for safety, cleanliness, and proper operating condition.
- Prepared Ridgecrest Golf carts for daily member and guest use.
- Cleaned cart fleet by removing debris from seats, floors, and storage areas to ensure optimal user experience.
- Recharged cart batteries and checked fluid levels before service.
- Reported maintenance issues to Ridgecrest Golf shop staff promptly.
- Managed multiple tasks simultaneously while maintaining focus on quality service.
Skills
- Front desk operations
- Telephone systems
- Customer relations
- Payment processing
- Records management
- File management
- Invoice processing
- Office software proficiency
- Package management
- Conflict resolution
- Client interactions
- Conflict resolution
- Professional customer interactions
- Positive and professional
Timeline
Receptionist
Mason And Associates
06.2024 - Current
Cashier
Tin Roof Tacos
04.2022 - 10.2022
Golf Cart Attendant
Ridgecrest Golf
06.2021 - 09.2021