Summary
Work History
Education
Skills
Timeline
Generic

Emiliana Manalang

San Gabriel,CA

Summary

Dynamic grocery store owner with a proven track record at Emma’s General Merchandise, excelling in customer relations and employee training. Enhanced sales through effective store layout and community engagement, achieving significant improvements in inventory accuracy. Skilled in small business operations and relationship building, fostering a loyal customer base and ensuring optimal product availability.

Work History

Grocery Store Owner

Emma’s General Merchandise
Philippines
1980 - 2023
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Maintained organized sales floor, ensuring products were well-displayed and accessible.
  • Processed transactions accurately using point-of-sale systems and handled cash management.
  • Collaborated with team members to achieve daily sales goals and enhance customer experience.
  • Demonstrated effective communication skills while addressing customer inquiries and concerns.
  • Built relationships with customers to encourage repeat business.
  • Managed daily store operations to ensure optimal product availability and customer satisfaction.
  • Developed and implemented inventory control strategies to reduce waste and improve stock accuracy.
  • Trained and mentored staff on customer service best practices and store policies.

Education

High School Diploma -

San Nicholas National High School
Nueva Ecija, Philippines
03.1975

Skills

Health and safety

Employee training

Community engagement

Store layout

Store maintenance

Small business operations

Relationship building

Customer relations

Timeline

Grocery Store Owner

Emma’s General Merchandise
1980 - 2023

High School Diploma -

San Nicholas National High School
Emiliana Manalang