Emiliana Munoz
Hialeah Gardens,US
Summary
Professional and enthusiastic Food Server and Sales Executive with over two years of experience serving food in busy restaurants. Adept at delivering first class service to all dining patrons, adding to the positive reputation of dining establishments. A high-energy individual, with the ability to multitask and work well under pressure. Extremely customer-focused and dedicated to maintaining restaurant and food industry standards.
Overview
3
3
years of professional experience
Work History
Bottle Runner - Hostess
Komodo Miami
10.2023 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Greeted costumers warmly upon arrival and provided friendly and warm presence throughout dining esperience.
Server
Pico Y Nazca Ceviche Gastrobar
05.2021 - 03.2023
- Developed and maintained relationships with key customers
- Demonstrated knowledge of restaurant menu items and ingredients, resulting in an increase in sales of specialty items
- Managed a section of the restaurant efficiently and effectively, resulting in an increase in customer satisfaction ratings.
Executive Assistant and Sales
Jeison German Group
03.2023
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting in an impressive increase in sales
- Partnered with executive leadership to develop a vision and mission that aligned with the company's long-term goals
- Managed the executive calendar and organized travel arrangements, resulting in a stress-free experience for the CEO.
Education
Associate of Arts -
Broward College
06.2021
Charles W Flanagan High School
06.2021
Skills
- Leadership Skills
- Fast Learner
- Ability to Multitask
- Effective Time Management
- Ability to Work in a Team
- Ability to Work Under Pressure
- Customer Service
- Communication Skills
Websites
Personal Information
Title: Restaurant Server
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bottle Runner - Hostess
Komodo Miami
10.2023 - Current
Executive Assistant and Sales
Jeison German Group
03.2023
Server
Pico Y Nazca Ceviche Gastrobar
05.2021 - 03.2023
Associate of Arts -
Broward College
Charles W Flanagan High School
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