Emiliano Castillo
Queens
Summary
Dynamic professional with a proven track record at Hendel Products, excelling in data analysis and customer relationship management. Adept at problem-solving and driving business development, I consistently enhance team performance and customer satisfaction through innovative solutions and effective communication. Committed to achieving goals and optimizing processes for success.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
McDonald’s 2250 31st
Hendel Products
Queens
06.2023 - Current
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Conducted testing of software and systems to ensure quality and reliability.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Operated a variety of machinery and tools safely and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
Education
Long Island City High School
Queens, NY06-2025
Skills
- Data analysis
- Customer relationship management
- Ecommerce strategy
- Problem solving
- Social media platforms
- Business development
- Pricing strategy
- Content development
- Sales promotion
- Content creation
- Critical thinking
- Self motivation
- Goal setting
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Employee Of The Month
Affiliations
- Boxing
- Soccer
- Basketball
- Exercises
Timeline
McDonald’s 2250 31st
Hendel Products
06.2023 - Current
Long Island City High School