Emiliano Mosqueda

Responded to customer requests for products, services, and company information.

• Handled equipment, chemicals, and materials properly and with caution.
• Educated customers about billing, payment processing and support policies and procedures.
• Used time management and efficient cleaning methods to meet deadlines.
• Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Clean an average of 10 houses a week and do commercial cleaning for the Boys and Girls Clubs of Dane County every day of the week.

• Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
• Monitored and adjusted pricing, discounts and promotions to maximize profitability.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Oversaw food preparation and monitored safety protocols.
• Supervise employees with respect and with positive attitude insuring a cohesive workplace environment.
• Assisted more then 40 customers per day.