Emiliano Santin
Riverside,CA
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
General Merchandise Clerk
Stater Bros Markets Inc.
01.2022 - 03.2025
- Assisted customers in locating and selecting merchandise, providing exceptional customer service
- Maintained a clean and organized sales floor, ensuring products were properly displayed and stocked
- Processed cash, credit card, and mobile payments accurately and efficiently at the point of sale
- Collaborated with team members to achieve daily sales goals by promoting featured products and upselling when appropriate
- Performed inventory management tasks such as receiving shipments, restocking shelves, and conducting regular stock checks
- Collaborated with the visual merchandising team to create appealing store layouts that increased foot traffic
- Assisted in conducting physical inventory counts on a regular basis
- Trained new hires on store policies, procedures, and best practices
Team Leader
Del Taco
08.2020 - 01.2022
- Assisted in training new team members on company policies, procedures, and best practices
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Took initiative to help teammates with their workload during busy periods or when facing tight deadlines
- Utilized effective time management skills to prioritize tasks within the team's workflow
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
Associate's degree - Business Administration
Riverside City College
Riverside, CA12.2024
Skills
- Cash handling
- Bilingual
- Customer service
- Interpersonal skills
- Communication skills
- Problem solving
- Task delegation
- Goal setting
- Time management
- Team leadership
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Merchandise Clerk
Stater Bros Markets Inc.
01.2022 - 03.2025
Team Leader
Del Taco
08.2020 - 01.2022
Associate's degree - Business Administration
Riverside City College
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