Emilie Akonga
Chicago,USA
Summary
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
5
5
years of professional experience
Work History
Crew Member
Culver’s
05.2022 - Current
- Making and serving fresh, frozen custard.
- Processed cash and credit card payments and bills and returned receipts.
- Warmly greeted guests to promote excellent customer service and a positive ordering experience.
- Trained new employees to perform duties.
Sunday School Teacher's Assistant (volunteer)
Living Water Community Church
08.2024 - Current
- Supported classroom management by maintaining a positive learning environment for students.
- Facilitated small group activities to enhance student understanding of religious concepts.
- Supported the lead teacher in handling any administrative tasks, including maintaining accurate student records and organizing relevant documentation for program reporting.
- Managed classroom behavior to maintain safety and promote orderly learning environments.
Babysitter
Dwelling Place Church
04.2020 - 10.2020
- Supervised children's activities, ensuring safety and adherence to schedules.
- Communicated effectively with parents regarding children's progress and needs.
- Managed daily routines, including meal preparation and hygiene practices.
- Developed engaging educational games to promote learning and creativity.
Education
Bachelor of Science - Pre-Nursing
University of Illinois Chicago
Chicago, IL07-2027
High school Diploma -
Mather High School
Chicago, IL06.2022
Skills
- Customer engagement
- Multilingual proficiency in Swahili, Kirundi, English, and French
- Effective multitasking
- Certified in CPR
Timeline
Sunday School Teacher's Assistant (volunteer)
Living Water Community Church
08.2024 - Current
Crew Member
Culver’s
05.2022 - Current
Babysitter
Dwelling Place Church
04.2020 - 10.2020
Bachelor of Science - Pre-Nursing
University of Illinois Chicago
High school Diploma -
Mather High School
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