Emilie Bonnell
Mason
Summary
Dependable and hardworking professional skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.
Overview
18
18
years of professional experience
Work History
Cleaner
Premier clean
Columbus
07.2024 - Current
- Maintained cleanliness of assigned areas using appropriate cleaning supplies.
- Followed safety procedures while handling cleaning equipment and chemicals.
- Conducted regular inspections to identify and address cleanliness issues.
- Organized cleaning schedules to meet daily operational needs.
- Reported maintenance issues to management for prompt resolution.
- Assisted in training new staff on proper cleaning techniques and protocols.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
Assistant Manager
Duke and duchess
Marion
07.2017 - 09.2022
- Led daily operations to ensure smooth workflow and team collaboration.
- Trained and mentored new staff on company policies and procedures.
- Coordinated staff scheduling to meet business needs and enhance coverage.
- Assisted in inventory management to maintain adequate stock levels.
- Developed training materials for employee onboarding and skill development.
- Implemented customer service strategies to improve client satisfaction initiatives.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
Department Manager
Walmart
Whitehall
06.2007 - 07.2017
- Assisted in managing daily store operations and ensuring efficient workflow.
- Supported team members in maintaining inventory accuracy and availability.
- Communicated with staff to address customer service inquiries and concerns.
- Coordinated stock replenishment to ensure shelves were well-stocked and organized.
- Participated in training new employees on store policies and procedures.
- Engaged with customers to enhance their shopping experience through assistance.
- Monitored cleanliness and organization of sales floor and backroom areas.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Followed safety protocols and company processes and procedures.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Education
Some College (No Degree) - Addiction Counseling
Columbus State Community College
Columbus, OHSkills
- Cleaning techniques
- Safety procedures
- Chemical handling
- Surface sanitization
- Equipment maintenance
- Inventory management
- Quality assurance
- Problem solving
Timeline
Cleaner
Premier clean
07.2024 - Current
Assistant Manager
Duke and duchess
07.2017 - 09.2022
Department Manager
Walmart
06.2007 - 07.2017
Some College (No Degree) - Addiction Counseling
Columbus State Community College