Summary
Overview
Work History
Education
Skills
Job Contacts
Certification
Timeline
Generic

Emilie Delauney

Summary

Motivated Independent Adjuster specializing in personal, property and casualty loss and damages. Negotiates peaceful resolutions of all claims with emphasis on fairness and thoroughness. Trustworthy and dependable. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Field Adjuster

Andrew Delauney
01.2023 - 01.2024
  • Jobs performed include Labeling photos, preparing Itel report forms, Scheduling in regards to the inspection calendar, file storage, mailing Itel material samples
  • Improved claim processing efficiency by conducting thorough field investigations and assessments.
  • Expedited claim resolutions for clients through efficient documentation, reporting, and communication with all parties involved.
  • Enhanced customer satisfaction by providing timely and accurate updates on the status of their claims.
  • Increased customer retention rates by delivering empathetic support during challenging situations for policyholders experiencing loss or damage.
  • Conducted comprehensive research on industry trends to stay informed about new developments in the field adjusting profession.
  • Maintained accurate claim records by diligently updating case files with any new information or documentation obtained throughout the investigation process.
  • Supported continuous improvement initiatives within the department by participating in training sessions and implementing learned techniques into daily operations.
  • Examined claims forms and other records to determine insurance coverage.
  • Reduced potential company liabilities with detailed analysis and assessment of property damages.
  • Streamlined workflow processes by effectively prioritizing and managing multiple claims assignments simultaneously.
  • Maintained compliance with state regulations and company policies through diligent attention to detail in claim handling procedures.

Freelance Graphic Designer

Independent Employer
01.2020 - 01.2023


  • I have worked with companies such as RVCA and Brixton as well as independent clients and tattoo shops over the years
  • I have also worked in brand sales for Landers Supply house, A merchandise company and vintage store located in Costa Mesa, California.
  • Enhanced client satisfaction by delivering high-quality graphic design projects within tight deadlines.
  • Developed eye-catching marketing materials for various clients, increasing brand recognition and sales.
  • Collaborated with cross-functional teams to ensure seamless integration of graphic elements into web and print designs.
  • Designed visually appealing presentations for corporate clients, improving audience engagement during meetings.
  • Streamlined design processes by implementing efficient project management tools, reducing time spent on administrative tasks.
  • Redesigned outdated logos and branding elements for established companies, revitalizing their image and customer appeal.
  • Provided expert advice on color schemes, typography, and layout choices to optimize visual impact in various projects.
  • Managed multiple projects simultaneously while maintaining strict adherence to client specifications and industry standards.
  • Delivered consistent results by adapting quickly to changing client requirements and project scopes throughout the design process.
  • Designed custom illustrations for diverse clientele, adding a unique touch to each project while reinforcing brand identity guidelines.
  • Crafted attention-grabbing promotional materials for events and product launches, driving consumer interest and attendance numbers.
  • Contributed to successful marketing campaigns by designing print and digital advertisements that effectively conveyed the intended message.
  • Employed design fundamentals when selecting typography, composition, layout, and color in design work.
  • Completed final touches for projects such as images sizes and font selection.
  • Developed creative design for print materials, banners and signs.
  • Researched trends and projected industry changes to capitalize on emerging opportunities.
  • Created logos, illustrations and typography for various organizations.
  • Edited and enhanced existing artwork and graphics.
  • Developed graphics and visual content for social media campaigns.

Artist/Bartending Instructor

Landers Liquor Bar
01.2019 - 01.2023


  • I originally began working for Landers as an artist for merchandising as well as serving/bartending for their bar
  • Being so close to the owners has allowed me many beautiful connections and experiences in alcohol sales, customer service, marketing, artist networking and overall serving the needs of others
  • Facilitated workshops for aspiring artists, fostering a supportive learning environment and strengthening technical skills.
  • Curated successful art exhibitions, carefully selecting pieces that showcased diverse perspectives and styles.
  • Participated in juried art shows, receiving recognition for outstanding achievements in various art mediums.
  • Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils to complete unique piece for customers.
  • Created concept designs and sketches to develop images and scenes.
  • Drew illustrations and concepts for visualization, presentation and development purposes.
  • Created custom drawings and paintings using fine oils, acrylics, and charcoal on high quality canvas.

Graphic Design and Branding

Brixton Supply
01.2020 - 01.2021
  • While working for Brixton, I assisted on many projects ranging from branding pitches, to material and clothing design as well as organized events for the artist network program they have in place
  • We have worked with many skate, surf and snow brands (Sun Bum, RealTree, etc.) creatively and on many unique platforms to display the versatility of the artist community within Brixton.
  • Enhanced brand visibility by designing eye-catching marketing materials for print and digital platforms.
  • Collaborated with team members to develop creative concepts for advertising campaigns, resulting in increased engagement.
  • Supported the lead designer with conceptualization and execution of various projects, ensuring timely completion.
  • Conducted thorough research on design trends and competitor strategies, informing team decisions on visual direction.
  • Proofread and edited designs before final approval, minimizing errors and maintaining high-quality standards.
  • Worked closely with copywriters to create engaging visuals that complemented written content for marketing materials.
  • Consistently received positive feedback from clients on completed projects, leading to repeat business opportunities.
  • Developed creative design for print materials, banners and signs.
  • Employed design fundamentals when selecting typography, composition, layout, and color in design work.

Education

Finished with certificate of completion as well as CA issued Adjusters License - Independent Insurance Adjusting

AdjusterPro
Sacramento, CA
10.2023

AA in Graphic Design - Fine And Studio Arts Management

Mira Costa College
San Diego
12.2021

AA in Video Production - Photographic, Film, And Video Technology

Mesa College
San Diego, CA
12.2019

AA in liberal arts - Liberal Arts And General Studies

College of The Canyons
Valencia, CA
12.2018

Skills

  • Attention to Detail
  • Interpersonal Skills
  • Decision Making
  • Conflict Resolution
  • Critical Thinking
  • Analytical Skills
  • Customer Service
  • Time Management
  • Data Analysis
  • Multitasking Abilities
  • Problem Solving

Job Contacts

  • Landers San Clemente, General Manager, Isle Anderson, 714-397-3104
  • Brixton, Owner and Art Department Lead, David Stoddard, 866-264-4245
  • Andrew Delauney, Field Adjuster, 818-447-1984

Certification

  • Certified CATI Adjuster, Eberls - Desk Examiner Essentials
  • California Fair Claims Settlement Practices and SIU Regulations Certification
  • Eberl Adjuster Safety Guidelines Certification
  • LCPIC Louisiana Property Insurance LMS Certification


  • California Adjusters License

Number 4339625


Timeline

Field Adjuster

Andrew Delauney
01.2023 - 01.2024

Freelance Graphic Designer

Independent Employer
01.2020 - 01.2023

Graphic Design and Branding

Brixton Supply
01.2020 - 01.2021

Artist/Bartending Instructor

Landers Liquor Bar
01.2019 - 01.2023

Finished with certificate of completion as well as CA issued Adjusters License - Independent Insurance Adjusting

AdjusterPro

AA in Graphic Design - Fine And Studio Arts Management

Mira Costa College

AA in Video Production - Photographic, Film, And Video Technology

Mesa College

AA in liberal arts - Liberal Arts And General Studies

College of The Canyons

Similar Profiles

CREATE PROFILE
Emilie Delauney