Emilie Fisher
Sheffield, UK,South Yorkshire
Summary
I am a dedicated team player who has worked in the food & drink industry for over 2 years. I have a positive attitude and a willingness to learn. I am committed to making a friendly working environment. I understand the importance of customer care and how to positively impact someone's day. In regards to my experience, I have worked in multiple positions in the restaurant and love to learn and build new skills. I also passed along this knowledge after I got promoted to crew trainer.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Crew trainer
McDonald's
Sheffield, South Yorkshire
10.2022 - Current
- Conducted regular knowledge assessments, ensuring staff was up-to-date with the current knowledge on food standards and customer expectations.
- Deligated tasks to make the restaurant a cleaner, safer and happier place.
- Trained new and existing crew in different areas of the restaurant to provide confidence and flexibility when stationing people.
- Greeting customers warmly and providing friendly service, leading crew by example.
- Monitoring how tasks are carried out so they are done correctly to prevent injury or accidents and boost efficiency.
- Provide support to managers to help the shift run smoother.
Animal care volunteer
Sheffield City Council
Sheffield, UK, South Yorkshire
07.2019 - 01.2020
- In charge of feeding, cleaning and caring for a variety of animals.
- I did routine checks on the animals' wellbeing to ensure they were ready for the day.
- I assisted visitors by providing information on animals and correct handling procedures on activity days.
- Performed grooming duties such as washing, brushing, and nail clipping to maintain pet hygiene standards.
Education
Diploma of Higher Education - Graphic and Web Design
The Sheffield College
Sheffield 09.2022 - 06.2024
Diploma of Higher Education - Criminology
The Sheffield College
Sheffield 09.2020 - 07.2021
Skills
- Customer Care
- Health and Safety
- Positive attitude and willingness to learn
- Food safety understanding
- Restaurant cleaning procedures
- Hygiene control
Timeline
Crew trainer
McDonald's
10.2022 - Current
Diploma of Higher Education - Graphic and Web Design
The Sheffield College
09.2022 - 06.2024
Diploma of Higher Education - Criminology
The Sheffield College
09.2020 - 07.2021
Animal care volunteer
Sheffield City Council
07.2019 - 01.2020
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