Hi, I’m
Emilie Johanson
North Wales,PA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level phlebotomist position. Ready to help team achieve company goals.
Overview
5
years of professional experience
1
Certification
Work History
Joseph Ambler Inn
Restaurant Waiter
11.2018 - Current
Job overview
- Explained menu items and suggested appropriate options for food allergy concerns.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Inspected dishes and utensils for cleanliness.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
- Met with chef to review daily specials and menu changes.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Starbucks
Barista
03.2021 - 05.2021
Job overview
- Implemented sustainable practices such as waste reduction initiatives, contributing to the cafe''s environmental responsibility goals.
- Used POS system to accurately enter orders and process payments.
- Followed exact recipes for mixing and preparing beverage and food items.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Education
Montgomery County Community CollegeBlue Bell, PA
Phlebotomy Certificate from Phlebotomy
02.2024
North Penn Senior High SchoolLansdale, PA
High School Diploma
06.2021
Skills
- CPR/AED
- Order of draw
- Ability to Lift 50 Pounds
- Adaptable and Flexible
- Warm and Friendly
- Professional Appearance
- Team Player
- Analytical Thinking
- Quality Control
- Butterfly needle technique
- Blood collection techniques
Certification
- PT - Phlebotomy Technician
Timeline
Barista
Starbucks
03.2021 - 05.2021
Restaurant Waiter
Joseph Ambler Inn
11.2018 - Current
Montgomery County Community College
Phlebotomy Certificate from Phlebotomy
North Penn Senior High School
High School Diploma
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