Jada Douglas
Crowley,TX
Summary
Versatile and dynamic professional with a proven track record in customer service and safety supervision, notably at Pirates Cove Water Park. Excelled in conflict management and adaptability in emergencies, enhancing service quality and ensuring patron safety. Skilled in both CPR and fostering courteous interactions, I consistently prioritize excellence and efficiency in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Wild Pitch Bar & Grill
Fort Worth, TX
05.2024 - Current
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Greeted customers, provided menus and answered questions about menu items.
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Daycare Assistant
Crowley Independent School District
Crowley, TX
08.2023 - 05.2024
- Collaborated with other daycare assistants to create a cohesive and supportive team environment.
- Administered basic first aid when necessary while notifying parents or guardians immediately.
- Ensured safety of the children by monitoring their play areas and activities throughout the day.
- Facilitated group activities to promote teamwork and social skills among children.
- Provided supervision and care to young children ranging from infants to pre-school age.
- Conducted regular assessments of each child's development progress.
- Communicated effectively with parents and guardians about children's daily activities and progress.
- Introduced learning activities and imaginative play to teach children to explore.
- Provided nurturing and appropriate environment for children of various ages.
Lifeguard
Pirates Cove Water Park
Burleson, TX
05.2022 - 09.2022
- Recognized swimmers in need of assistance and acted quickly.
- Contacted medical authorities immediately in events of serious injury.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Watched over swimmers to respond quickly to distress situations.
- Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.
- Reported any unsafe conditions or suspicious activity to management immediately.
Education
High School Diploma -
Crowley ISD
Crowley, TX05-2023
Skills
- Customer service
- Courteous demeanor
- Conflict management
- Service quality
- Safety and supervision
- Classroom organization
- Activities planning
- Health and safety
- Cleaning and sanitizing
- First aid and CPR
- Adaptability in emergencies
- CPR and AED training
- Complex Problem-solving
Affiliations
- Participated in the hospital volunteer program during high school
Timeline
Restaurant Waiter
Wild Pitch Bar & Grill
05.2024 - Current
Daycare Assistant
Crowley Independent School District
08.2023 - 05.2024
Lifeguard
Pirates Cove Water Park
05.2022 - 09.2022
High School Diploma -
Crowley ISD
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