Khanesana Chanthamaly
Boynton Beach,US
Summary
Dynamic and dedicated restaurant waiter with a proven track record at Sushi Yama, excelling in customer service and order management. Skilled in upselling techniques and maintaining a pristine dining environment, I consistently enhance guest satisfaction and drive repeat business through effective communication and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Restaurant Waiter
Sushi Yama
01.2020 - 07.2025
Restaurant Waiter
Lemongrass Restaurant
11.2023 - 06.2024
Restaurant Waiter
Mikado Thai Pepper
08.2019 - 12.2019
Restaurant Waiter
Sushi Yama
11.2014 - 2018
- Delivered outstanding customer service to enhance guest satisfaction.
- Assisted with menu recommendations, enhancing dining experience through product knowledge.
- Managed order accuracy, coordinating with kitchen staff for timely delivery of meals.
- Maintained cleanliness and organization of dining area to uphold restaurant standards.
Education
High School Diploma -
Viantian High School
Laos PDR Vientiane Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Problem-solving
- Cash handling
- Table setting
- Food safety awareness
- Memory retention
- Upselling techniques
- Food presentation
- Complaint resolution
- Portion control
- Cross-selling and upselling
- Food service delivery
- Food preparation knowledge
- Food service promotion
- Customer loyalty programs
- Menu description knowledge
- Personal hygiene
- Server collaboration
- Seating management
- Beverage refills
- Soft drink service
- Alcoholic beverage service
- Check accuracy
- Beverage knowledge
- Mixed drinks
- Menu specials memorization
- Menu memorization
- Professional appearance
- Order management
- Dining area maintenance
- Basic math
- Time management
- Quality control
- Item promotion
- Food spoilage prevention
- Food station setup
- Wine service
- Dining customer service
- Positive and professional
- Food and wine pairings
- Price memorization
- Table turnover
- Menu item recommendation
- Meal recommendations
- Point of sale (POS) system operations
- Dish preparation
- Check payment processing
- Effective customer upselling
- Safe alcohol service
- Dietary restriction support
- Serving expertise
- Special dietary requirements
Languages
English laos Thailand
Professional Working
Timeline
Restaurant Waiter
Lemongrass Restaurant
11.2023 - 06.2024
Restaurant Waiter
Sushi Yama
01.2020 - 07.2025
Restaurant Waiter
Mikado Thai Pepper
08.2019 - 12.2019
Restaurant Waiter
Sushi Yama
11.2014 - 2018
High School Diploma -
Viantian High School