Emilie Leclerc
Hudson,NH
Overview
4
4
years of professional experience
Work History
Specialist, Pre Registration
Catholic Medical Center
10.2024 - Current
- Accurately gather, verify, and enter demographic and financial data for patient registrations.
- Pre-register patients via phone or medical history as needed, ensuring smooth patient flow.
- Promptly answers phone and make transfers when needed
- Understand and complete the Medicare secondary payer questionnaire for all Medicare primary and secondary insurance holders.
Office Assistant -Seasonal
Canobie Lake Park
05.2024 - Current
- Add team members to shifts according to their availability
- Check-in team members for their shift and tell them which food stand they are working at
- Respond to emails timely and efficiently
- Answer phone calls and take messages if needed
- Document and file paperwork accurately
- Cover cashier breaks when needed
- Anything else that is asked of throughout the day
ACCESS ASSOCIATE / SUPPORT SPECIALIST
Greater Nashua Mental Health
01.2022 - 09.2024
- Organizes clinicians' daily schedules
- Ensures clients are served in a professional and timely manner
- Answer and transfer callers to appropriate staff members
- Aids team members when needed
- Verify and update insurance information of clients
- Coordinate appointments for hospital discharges
ACTIVITIES ASSISTANT
Premier Rehab and Healthcare
09.2021 - 12.2021
- Organized daily activities for residents with Dementia
- Engaged residents in arts and crafts or physical exercises
- Collaborated with team members to determine best activity practices
OFFICE MANAGER
State Farm Joe Roberts Agency
10.2020 - 01.2021
- Established customer relationships and followed up with customers as needed
- Provided prompt, accurate, and friendly customer service
- Responded to inquiries about insurance needs
Education
Associate Degree - Liberal Arts
Southern New Hampshire University
Salem, NH05.2016
Skills
- Hard-working
- Exceptional communication
- Compassionate
- Team Player
- Organized
- Knowledgeable in my field
- Documentation management
- Proficient in EMR
Community Service
- Current President of Hudson Grange #11 - 5 years
- Current State Pomona of the New Hampshire State Grange - 1st year
- Current Member of the Youth Committee of the New Hampshire State Grange - 2nd year
- Previous Chairman of the Credentials Committee for New Hampshire State Grange's Annual Sessions - 8 years
Timeline
Specialist, Pre Registration
Catholic Medical Center
10.2024 - Current
Office Assistant -Seasonal
Canobie Lake Park
05.2024 - Current
ACCESS ASSOCIATE / SUPPORT SPECIALIST
Greater Nashua Mental Health
01.2022 - 09.2024
ACTIVITIES ASSISTANT
Premier Rehab and Healthcare
09.2021 - 12.2021
OFFICE MANAGER
State Farm Joe Roberts Agency
10.2020 - 01.2021
Associate Degree - Liberal Arts
Southern New Hampshire University