Summary
Overview
Work History
Education
Skills
Timeline
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Emilie Noll

Orlando,FL

Summary

Proven multitasker and team collaborator, I enhanced guest experiences and dining efficiency at Denny's Restaurants Franchise Association. Skilled in dining area maintenance and food and beverage pairings, I ensured seamless service transitions and maintained high standards of cleanliness, contributing to a welcoming environment for every guest.

Overview

3
3
years of professional experience

Work History

Server/lead

Denny's Restaurants Franchise Association
03.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Hostess/ Server

Black Angus
07.2021 - 08.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

Concord High
Elkhart, IN
2023

Skills

Dining area maintenance

Food and beverage pairings

Item promotion

Front-of-house display creation

Timeline

Server/lead

Denny's Restaurants Franchise Association
03.2023 - Current

Hostess/ Server

Black Angus
07.2021 - 08.2024

Concord High

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Emilie Noll